Sales Support Associate III

4 months ago

Plano, United States Tapestry Full time

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP:  Greeting the customer with a smile and with eye contact and offering your name  Interact genuinely and naturally with the customer  Read cues and determine customers’ needs  Conduct email/name capture, where permitted by law  Maintain accuracy when operating POS  Maintain cash wrap organization and cleanliness  Suggest multiple add‐ons and sell gift cards  Maintain cash and POS media accurately and in compliance with Coach policy  Create lasting impression by genuinely thanking customer and provide reason to return  Represent Coach brand appropriately STOCKROOM / WAREHOUSE:  Receive shipment and transfers  Notify Store Management when new product arrives  Scan cartons/transfers, verifying store information is correct  Communicate all discrepancies to Store Management  Process shipment/transfers according to Coach standards and timeframes  Organize and clean stock room daily; to include offsite / remote warehouse as applicable  Shift/organize product in the stockroom; react to sell through and make room for new product  Manage stock levels/product ownership in back-of-house and sales floor  Prepare and conduct regular cycle counts, as directed  Participate in store physical inventory counts, as scheduled  Maintain Company Loss Prevention standards SALES FLOOR:  Regularly analyze sales floor to assess replenishment needs  Replenish sales floor/assigned zone  React to sell through and execute visual merchandising needs.  Support sales floor activities, as directed  Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers  Respond to customer requests confidently; partner with sales team or Store Management, when needed  Upkeep housekeeping standards Competencies required:  Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.  Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.  Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.  Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.  Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.  Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.  Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn’t have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

  • Sales Associate III

    18 hours ago

    Plano, Texas, United States Tapestry Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Associate III to join our team at Coach. As a Sales Associate III, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key Responsibilities:Provide personalized service to customers, ensuring a positive and...

  • Sales Associate III

    7 days ago

    Plano, Texas, United States Tapestry Full time

    Job SummaryThe Sales Associate III is an integral part of the store's overall success and efficiency, responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.Key ResponsibilitiesUnderstand...

  • Sales Associate III

    2 months ago

    Plano, United States Tapestry Full time

    * THIS IS FOR PART TIME SALES* The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer...

  • Sales Associate III

    2 months ago

    Plano, United States Tapestry Full time

    *THIS IS FOR PART TIME SALES* The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer...

  • Sales Associate III

    2 months ago

    Plano, United States Tapestry Full time

    *THIS IS FOR PART TIME SALES* The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building on-going customer...

  • Retail Sales Support Associate

    3 days ago

    Plano, Texas, United States Rooms To Go Full time

    **Job Summary**As a Retail Office Assistant at Rooms To Go, you will play a vital role in supporting the sales team and ensuring a seamless customer experience. Your responsibilities will include:Providing exceptional customer service and support to sales associates and customersProcessing payments and finance applications in a timely and accurate...

  • Sales Support Associate

    3 weeks ago

    Plano, Texas, United States DB Roberts Full time

    Job Title: Customer Service RepresentativeLocation: Plano, TXDB Roberts Co. is a distinguished organization in the fastener distribution sector, primarily dedicated to delivering solutions for fastener applications across various industries, including Sheet Metal Fabrication, Metalworking, and Industrial Electronics. Our unwavering commitment to Exceptional...

  • Sales Associate

    2 days ago

    Plano, Texas, United States Velvet Box Full time

    About Velvet BoxWe're a passionate team dedicated to empowering individuals to feel better about themselves. Our mission is to create a safe and inviting environment where people can learn, grow, and thrive.Job SummaryWe're seeking a talented Sales Associate to join our team. As a Sales Associate, you'll be responsible for delivering exceptional customer...

  • Sales Associate

    3 days ago

    Plano, Texas, United States Velvet Box Full time

    About Velvet BoxWe're a passionate team dedicated to empowering individuals to feel better about themselves. Our mission is to create a safe and inviting environment where guests can explore new possibilities and feel supported.Job SummaryWe're seeking a talented Sales Associate to join our team. As a key member of our sales team, you'll be responsible for...

  • Sales Associate

    2 days ago

    Plano, Texas, United States 7-Eleven Full time

    {"Responsibilities": "Key ResponsibilitiesAs a Sales Associate at 7-Eleven, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and operating the cash register with accuracy and efficiency.Some of your key responsibilities will include:Providing prompt and courteous service to...

  • Seasonal Sales Support Associate

    2 days ago

    Plano, Texas, United States David Yurman Full time

    {"Overview": "At David Yurman, we are seeking a highly organized and detail-oriented Seasonal Sales Support to join our team. As a key member of our Retail Store Operations Staff, you will provide administrative and logistical support to ensure seamless operations and exceptional customer experiences.Responsibilities:* Assist with sales processing and...

  • Sales Associate

    2 days ago

    Plano, Texas, United States Soft Surroundings Full time

    {"title": "Sales Associate", "description": "At Soft Surroundings, we're seeking a Part Time Sales Associate to join our team at Preston Park Village in Plano, TX.As a Sales Associate, you will be responsible for providing exceptional customer service, including suggestive selling and assistance as needed.You will contribute to the achievement of sales...

  • Sales Associate

    2 days ago

    Plano, Texas, United States Velvet Box Full time

    About Velvet BoxWe're a passionate team dedicated to empowering individuals to feel better about themselves. Our mission is to create a safe and inviting environment where guests can learn, grow, and thrive.Job SummaryWe're seeking a talented Sales Associate to join our team. As a key member of our sales team, you'll be responsible for delivering exceptional...

  • Sales Associate

    2 days ago

    Plano, Texas, United States Meh Full time

    {"Job Title": "Sales Associate", "Job Description": "At Mercatalyst, we're looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and meeting sales goals.Key Responsibilities:Assist customers with purchases and provide product...

  • PT Sales Associate

    3 months ago

    Plano, United States Ascena Retail Group Full time

    About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like...

  • Sales Associate

    3 months ago

    Plano, United States Meh Full time

    **Sales Associate** * 1701 Preston Rd, Plano, TX 75093, USA * Part-time **Company Description** At Mercatalyst, We Are Event Driven Retail(R). We create exciting and engaging online shopping events and deliver deep value through curated, exclusive deals on leading brand products across all major consumer product categories. Mercatalyst reaches millions of...

  • Sales Associate

    1 week ago

    Plano, Texas, United States Soft Surroundings Full time

    About Soft SurroundingsSoft Surroundings is a leading retailer of high-quality apparel, cosmetics, skincare, fragrance, accessories, and home decor. We are committed to providing exceptional customer service and creating a welcoming shopping experience for our customers.Job SummaryWe are seeking a Part-Time Sales Associate to join our team at Preston Park...

  • PT Sales Associate

    3 months ago

    Plano, United States Ascena Retail Group Full time

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just...

  • Sales Associate

    4 months ago

    Plano, United States Velvet Box Full time

    Job DescriptionJob DescriptionAt Velvet Box, it is our passion to change people's lives so they can feel better about themselves. No matter whether they feel frustrated or disconnected, when they walk into Velvet Box, we help them learn, and feel supported. When our guests leave our stores, they feel excited to try something new.If you love the idea of...

  • Petco Sales Associate

    1 day ago

    Plano, Texas, United States Petco Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Petco. As a Sales Associate, you will play a key role in delivering an exceptional guest experience, providing expert product knowledge, and driving sales growth.Key ResponsibilitiesProvide exceptional guest service, ensuring a positive and engaging...