Project Manager- Payments Cash Operations

2 weeks ago

Tampa, United States JPMorgan Chase Full time
Are you an experienced Project Manager professional with a successful track record of business strategy and deliver governance? If you have a strategic mind-set and thrive managing projects in the financial services industry then JP Morgan Chase has an opportunity for you. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As a Project Manager- Payments Cash Operations in Digital & Platform Services, you'll drive structure and discipline around business governance and projects for Global Cash Ops. You will support the business and governance lead for Payments Cash Ops where they will build a strong relationship and become a key partner focusing on the group's strategic agenda, business strategy, planning, communication and governance. The candidate selected will be responsible to deliver governance for the business and high impact ops excellence (non-technology) projects.

Job Responsibilities

  • Lead initiatives/projects to resolve diverse problems identified by Cash Ops leadership, from initiation through implementation including value added analytics, communication and reporting (scorecards/dashboards and executive level reporting)
  • Implement the project structure and governance required to deliver on the agreed strategy, Management of project plan (scope, stakeholders, risks and issues, timeline, etc).
  • Lead and be the catalyst for change as requirements/priorities shift progress from planning to execution
  • Drive collaborative initiatives with team members and global partners, looking for ways to continually simplify, improve, and add value to existing business processes
  • Drive agenda, content and preparation of business reviews and other executive leadership presentations to articulate strategic direction, execution, and performance tracking for internal stakeholders and functional partners
  • Help drive group's People initiatives focused on Diversity, Equity & Inclusion, Recruiting, Manager Excellence, Skills of the Future, and Employee Recognition
  • Participate with initiatives including Data & Analytics, Intelligent Automation, Artificial Intelligence, Digital Transformation, Business Taxonomy, etc.
  • Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
  • Manage Strategic Business Communications, including Town Halls, Video messages, yearend messages and organization announcements


Required Qualifications, Capabilities, and Skills

  • Proven Project Management, planning and organizational skills with the ability to prioritize workloads and manage multiple deliverable/projects simultaneously. Ability to challenge organization and understand ways of working; ability to interpret and present complex data.
  • Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques.
  • Strong interpersonal and clear communication skills; lead meetings and facilitate dialogues with multiple stakeholders. Comfortable working with senior managers and global teams to achieve organizational goals
  • Adept at working in matrix organization and dynamic high performance teams
  • Managing strategic and operationally complex projects delivered by cross-functional teams


Preferred Qualifications, Capabilities, and Skills

  • Payments/banking/financial services experience. Prior Project management and business management experience ideal
  • Strong visualization capabilities and experience with BI & Analytics tools (Qlik, Tableau, Alteryx, Power BI, etc.) preferred
  • Knowledge of Payment products and related regulatory landscape


About us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veteran

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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