Senior Director of Operations, Americas
4 weeks ago
Team for Career Site
Operations
In short
On is hiring a Senior Director of Operations – Americas, to lead our largest market in it’s continued success. As a vital member of the America’s Management team, you will lead the Logistics, Happiness Delivery (Customer Service), Technology, and Sales Operations teams. With a global mindset, you will drive initiatives that bridge the America’s and global markets, while fostering collaboration with adjacent functions such as supply and demand planning, marketing, sales, and DTC e-commerce & retail. This is a pivotal role bringing together operational excellence with an unwavering commitment to elevating the customer experience.
Your mission
– Own the Americas Logistics strategy in collaboration with the three Logistics Service Providers in the US and Canada
– Execute logistics strategy according to SLAs with the support of our in-house Logistics team located in Portland as well as onsite at our 3PL locations
– Closely track, analyze and report costs on freight, customs, warehousing and distribution and take fact-based decisions on how to operate our cross-regional business in the most profitable way
– Lead continuous improvement in freight, warehousing and distribution processes, identify cost efficiency opportunities while improving quality and performance
– Collaborate with Sales, Demand Planning and Procurement teams to ensure on-time delivery of all merchandise
– Set strategy for product flows in the region, including warehouse solutions and product deliveries for offline and online business across direct and distributor markets
– Collaborate with On regional and global Controlling teams
– Partner closely with Head of Operations in EU and APAC as well as Global Head of Happiness Delivery in Zurich
– Lead the Customer Service teams in Portland and ensure that On delivers a best-in-class experience to its DTC and Wholesale customers across the United States, Canada and Latin America
– Define the long-term strategy of the Customer Service team and develop continuous improvement plans
Your story
– You possess 10+ years of relevant business experience with team leading experience, preferably in an international logistics environment; experiences in Ecommerce/DTC businesses strongly preferred
– You have strong people leadership skills and are an enthusiastic team player
– You are passionate about working in a fast paced environment
– You have excellent planning, project management, analysis and coordination skills
– You are detail oriented, data driven, with a good understanding of what matters in delivering great customer experience and ease of doing business. You are able to take initiatives, multi-task and prioritize, to think and react in a high-energy and fast-paced environment
– You have an entrepreneurial growth mindset, eager to challenge the status quo with an appetite for relentless optimization and experimentation. A growth hacker at hear
– You are able to seamlessly move between forward thinking and tactical implementation
– You have proven experience shaping high-level strategies and working through many cross-functional teams across time zones to meet objectives. You have stellar communication and collaboration skills, but love to also get your hands dirty and do heavy lifting yourself
Meet the team
Our team thrives on data-driven insights, decisive action, and adept multitasking, meticulously attending to intricate details while remaining steadfastly aligned with our overarching objectives. Continuously pushing boundaries, we redefine the benchmarks for customer service and delivery, challenging conventional industry norms to elevate the customer experience to new heights.
-
Senior Director of Operations, Americas
1 month ago
Portland, Oregon, United States On Full timeTeam for Career SiteOperationsIn shortOn is hiring a Senior Director of Operations – Americas, to lead our largest market in it's continued success. As a vital member of the America's Management team, you will lead the Logistics, Happiness Delivery (Customer Service), Technology, and Sales Operations teams. With a global mindset, you will drive initiatives...
-
Director of Ecommerce, Americas
1 week ago
Portland, Oregon, United States On Full timeTeam for Career SiteEcommerceIn shortAs the Director of Ecommerce Americas (NA, Canada, LATAM) you will drive our ambitious strategic e-commerce objectives in partnership with the Global DTC and Americas teams to unlock the next phase of growth for On in this dynamic and constantly evolving region. You will apply a business and commercial lens to our...
-
Director of Ecommerce, Americas
19 hours ago
Portland, Oregon, United States On Full timeTeam for Career SiteEcommerceIn shortAs the Director of Ecommerce Americas (NA, Canada, LATAM) you will drive our ambitious strategic e-commerce objectives in partnership with the Global DTC and Americas teams to unlock the next phase of growth for On in this dynamic and constantly evolving region. You will apply a business and commercial lens to our...
-
Senior Director, Access to Care
1 week ago
Portland, United States Maine Health Full timeFull Time 241 Oxford St Management/Leadership Day Shift Position Summary The Senior Director, Access to Care develops and implements the vision, strategy, for the Access to Care team. The Senior Director will lead a team of 110 employees working on a wide variety of programs that work to provide Maine and New Hampshire residents access to care...
-
Senior Director, Access to Care
6 hours ago
Portland, United States Maine Health Full timeFull Time 241 Oxford St Management/Leadership Day Shift Position Summary The Senior Director, Access to Care develops and implements the vision, strategy, for the Access to Care team. The Senior Director will lead a team of 110 employees working on a wide variety of programs that work to provide Maine and New Hampshire residents access to care...
-
Director of Merchandising, Americas
1 week ago
Portland, Oregon, United States On Full timeTeam for Career SiteProduct StrategyIn shortAs Director of Merchandising in the Americas Region, you will be the product expert in our Americas leadership team, leading assortment and product strategy for our Wholesale channel and influencing omni-channel alignment. You will lead a team of 5 apparel and footwear merchandising and planning experts. You will...
-
Director of Merchandising, Americas
4 days ago
Portland, United States On Full timeTeam for Career Site Product Strategy In short As Director of Merchandising in the Americas Region, you will be the product expert in our Americas leadership team, leading assortment and product strategy for our Wholesale channel and influencing omni-channel alignment. You will lead a team of 5 apparel and footwear merchandising and planning experts. You...
-
Director of Merchandising, Americas
19 hours ago
Portland, United States On Full timeTeam for Career Site Product Strategy In short As Director of Merchandising in the Americas Region, you will be the product expert in our Americas leadership team, leading assortment and product strategy for our Wholesale channel and influencing omni-channel alignment. You will lead a team of 5 apparel and footwear merchandising and planning experts. You...
-
Director of Merchandising, Americas
19 hours ago
Portland, Oregon, United States On Full timeTeam for Career SiteProduct StrategyIn shortAs Director of Merchandising in the Americas Region, you will be the product expert in our Americas leadership team, leading assortment and product strategy for our Wholesale channel and influencing omni-channel alignment. You will lead a team of 5 apparel and footwear merchandising and planning experts. You will...
-
Senior Director, Access to Care
7 days ago
Portland, United States Maine Medical Center Full timeSummary Position Summary The Senior Director, Access to Care develops and implements the vision, strategy, for the Access to Care team. The Senior Director will lead a team of 110 employees working on a wide variety of programs that work to provide Maine and New Hampshire residents access to care regardless of income level. Our Access to Care team works to...
-
Senior Director of Marketing
2 weeks ago
Portland, United States University of New England Full timeThe Senior Director of Marketing & Enrollment Services is an experienced, highly collaborative, and goal-oriented professional who leads the online student recruitment and retention strategy at the UNE Online College of Professional Studies. In consu Director, Marketing, Enrollment, Team Leader, Leadership, Operations Coordinator, Business Services
-
Executive Director @ Avamere Park Place
1 week ago
Portland, United States Tigard Operations LLC Full timeJob DescriptionJob DescriptionExecutive Director @ Avamere at Park Place Type: Full-TimeShift: DayWage: 100K-115K DOE Location: Avamere at Park Place - 8445 SW Hemlock St. Portland, OR 97223 Benefits: Employee Medical Benefits starting at $17.50 per pay period for Regence or Kaiser, for full time employeesYou will be a great fit if you have proven success in...
-
Executive Director @ Avamere Park Place
18 hours ago
Portland, United States Tigard Operations LLC Full timeJob DescriptionJob DescriptionExecutive Director @ Avamere at Park Place Type: Full-TimeShift: DayWage: 100K-115K DOE Location: Avamere at Park Place - 8445 SW Hemlock St. Portland, OR 97223 Benefits: Employee Medical Benefits starting at $17.50 per pay period for Regence or Kaiser, for full time employeesYou will be a great fit if you have proven success in...
-
Director of Operations
1 week ago
Portland, United States Cafua Management Company, a Dunkin Franchisee Full timeAbout Us Cafua Management Company is looking for an energetic, self-starter to join our team as a Director of Operations . If you are looking for a career with advancement opportunities, enjoy personal development, have a desire for operational excellence and a passion for results, Cafua Management is the place for you! We offer a competitive compensation...
-
Clinical Director
1 week ago
Portland, United States WellBe Senior Medical Full timeJob Summary About Us: Come reimagine care with us! We're on a mission to change the way medical care is delivered around the country. By supplying home-based medical care to patients who need it most, WellBe is changing lives by providing care wherever our patients call home. WellBe's primary care services are delivered by a team of licensed clinicians in...
-
Director of Operations
7 days ago
Portland, United States Amerivet Services LLC Full timeJoin a world-class team of veterinary management professionals. AmeriVet Veterinary Partners Management is seeking a Director of Operations to support our Oregon, Washington and Alaska practices. This is a leadership and support position for our growing family of veterinary practices in the Pacific Northwest Region. About Us: AmeriVet Partners Management,...
-
Director of Operations
1 week ago
Portland, United States Amerivet Services LLC Full timeJoin a world-class team of veterinary management professionals. AmeriVet Veterinary Partners Management is seeking a Director of Operations to support our Oregon, Washington and Alaska practices. This is a leadership and support position for our growing family of veterinary practices in the Pacific Northwest Region. About Us: AmeriVet Partners Management,...
-
Director of Operations
14 hours ago
Portland, United States Amerivet Services LLC Full timeJoin a world-class team of veterinary management professionals. AmeriVet Veterinary Partners Management is seeking a Director of Operations to support our Oregon, Washington and Alaska practices. This is a leadership and support position for our growing family of veterinary practices in the Pacific Northwest Region. About Us: AmeriVet Partners Management,...
-
Portland, United States Brookdale Senior Living Full timeRN Director of Nursing $2500 Bonus-Assisted Living Overview $2500 Sign On Bonus! We're looking for an experienced RN Nurse Leader to lead our Clinical Care Team and Resident Care in the Portland area - We're hiring ahead for our next opportunity. Are you passionate about quality care, mentoring and coaching teams? Brookdale supports our Community Nurse...
-
Portland, United States Brookdale Senior Living Full timeRN Director of Nursing $2500 Bonus-Assisted Living Overview $2500 Sign On Bonus! We're looking for an experienced RN Nurse Leader to lead our Clinical Care Team and Resident Care in the Portland area - We're hiring ahead for our next opportunity. Are you passionate about quality care, mentoring and coaching teams? Brookdale supports our Community Nurse...