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Restaurant Zone Manager

2 months ago

Oklahoma City, United States Raising Cane's Full time

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew makes it happen, our Culture makes it unique and the Community makes it all worthwhile.

Every talented crewmember in our restaurants is important to our success and a value to our rapidly growing company. We all work with a sense of purpose and focus on our chicken finger meals, customers, crew, communities and company culture. We are constantly striving to raise the bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top ten restaurant companies in the United States.

Your Role at Raising Cane’s:

The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in management responsibilities of one restaurant zone’s operations.

The physical work environment includes working in a fast-paced kitchen and interacting with and serving customers. This requires extended periods of physical exertion such as walking, standing and lifting. It also includes working both inside and outside in varied temperatures, with and around food products and common allergens, industrial equipment, commercial cleaning products, and requires use of personal protective equipment and ergonomic activities necessary to complete the job function.

Your Impact and Responsibilities:

  • Purpose of the position:

  • Ensures operations meet Raising Cane’s standards in one restaurant zone during a shift

  • General to the role:

  • Enforces Raising Cane’s policies and standards

  • Manages assigned zone according to Raising Cane’s operations and safety standards

  • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed

  • Directs crewmembers during a shift

  • Provides exemplary customer service

  • Supports execution of reward and recognition program for the crewmembers in the restaurant

  • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, etc.)

  • Ensures cleanliness of the restaurant and ensures the facility is in good working order

  • Completes other duties as assigned

Requirements for Success:

  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing

  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills

  • Able to work effectively and efficiently both independently and collaboratively

  • Able to recognize problems, set goals, execute and convert plans into action to solve problems

  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training

  • Must complete all required Raising Cane’s company training programs

  • 1+ years of restaurant or retail management experience, or Raising Cane’s advanced crew experience

  • Must be 18 years of age or older

  • High school diploma or equivalent required, some college preferred

Raising Cane’s appreciates & values individuality. EOE