Management & Program Analyst, GS-0343-11

4 days ago


Martinsburg, United States U.S. Coast Guard Full time

This position is located in the Training and Assessment Division (NMC-2) of the Coast Guard's National Maritime Center (NMC). The National Maritime Center (NMC) is the Coast Guard's focal point for all services involving the nation's merchant marine personnel, including mariner training and assessment, medical certification, security screening, professional evaluation, testing, credentialing, records, and documentation. The incumbent serves as a technical expert in providing advisory services and administration of the regulatory provisions and controls and quality control related to the administration of course and program approvals and examinations in support of the Mariner Credentialing Program (MCP).

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team.Typical work assignments include:

Ensuring all work performed by the division meets Quality Standard System objectives as documented in the Mission Management System (MMS).


Drafting and maintaining MMS documentation to reflect all work performed. Identifies, documents and implements process improvements in support of maintaining International Organization of Standards (ISO) and International Maritime Organization compliance.


Analyzing and evaluating the effectiveness of program operations to assure efficient completion of the Training and Assessment Division functions and to ensure alignment with short and long-term program goals and objectives.


Maintaining and evaluating division performance metrics in support of Commandant directed ISO continuous improvement efforts.

Reconciling the most complex and precedentsetting contradictions, conflicts and inconsistencies in processes through sound judgment in determining the applicability of multiple and complex legal guidelines related to the mission.


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