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Veterinary Receptionist

1 month ago

Valley Village, United States Aloro Pet Hospital Full time

Aloro Pet Hospital is looking for a Client Care Representative to join our team Aloro Pet Hospital is a general practice that provides a bond-centered environment that is exciting, fast-paced, and professionally challenging while keeping the service to our clients and their pets at the center of our focus. We have had a strong presence in the San Fernando Valley for over 20 years. Our hospital is spacious, has contemporary lab equipment, x-ray, and dedicated surgical suites. The ideal candidate is personable, has a keen eye for detail, and is committed to animal advocation. **
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**** Position Overview: As a Client Care Representative, you will play an important role in the day-to-day operations with Aloro Pet Hospital. By adding value to an efficient organization dedicated to quality care and extraordinary service, you will perform a variety of clerical and customer service tasks in providing support to the hospital. The CCR is the first and last contact with the hospital and is key to creating positive impressions. We are looking for a friendly, team-oriented person, with excellent customer service skills

Duties and Responsibilities:

Greet clients in a friendly, professional, and efficient manner Answer multi-line phone system and direct calls accordingly Maximize clinic productivity through proper scheduling and confirmation of appointments Prepare, record, and maintain any required documents or medical records Keep hospital facility disinfected, organized and neat Obtain deposits and payments from clients Utilize computer systems like email applications, chat support, and veterinary programs Educate clients on veterinary services and care

Qualifications and Skills:

At least 2 years of Veterinary Receptionist experience High School Diploma/GED Knowledge of veterinary procedures, terminology, medications, vaccinations, and other products Excellent communication skills with the ability to empathize and connect with clients Strong organizational skills and attention to detail Proficiency in using computer systems and software's Able to perform moderately physically demanding work that requires lifting (up to 50 pounds) Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors

Available Schedule: Full-time position

We are open: M-F 9am-6pm Saturdays 9am-2:30pm Closed Sundays

Benefits We Offer:

Competitive compensation commensurate with experience ($21.00 - $23.00 per hour) Health, dental, and vision insurance 401k + company match Paid time off Continuing education opportunities Professional development support Mental health assistance Employee discounts on veterinary services Scrub allowance Employee Referral Program Dynamic and focused work environment

Apply today We look forward to hearing from you

Aloro Pet Hospital is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.