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Host - Benson Gallery (Part-Time/Seasonal)
2 months ago
Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.
In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.
In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).
In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook. The space now also boasts a destination culinary experience, Guy Fieri’s DC Kitchen + Bar.
MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.
MSE proudly promotes its core values for all those that interact with the company. As a member of our team:
- You will provide first-class customer service and value for our fans.
- You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
- You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
- You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
- You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
- You will innovate. We are nimble and first to market. We are not averse to risk.
- You will have fun. We are in the business of happiness.
Position Overview: The Benson Gallery Host will be responsible for providing guests with a safe and enjoyable experience during their visit to the gallery. The position is public facing and will require regular engagement with visiting guests, MSE staff, and clients through the course of the day.
Located next door to Capital One Arena at 707-709 7th Street NW, Washington, DC 20001, the Benson Gallery will span two floors and over 10,000 square feet showcasing over 150 legendary photographs. The exhibit, which will be free and open to the public, will feature photographs of every president and first lady since Dwight Eisenhower, iconic photographs of athletes including Muhammad Ali, musicians, including a behind the scenes look at The Beatles arrival to the United States, a historic chronicling of the civil rights movement in America, and much more.
Are you passionate about providing an outstanding guest experience? We'd love to hear from you
Responsibilities:- Provide quality guest service and assistance to clients and guests at the Benson Gallery.
- Greet and welcome guests with a smile and helpful demeanor as they enter the gallery.
- Manage reservation system and check guests in upon arrival.
- Provide information about the gallery to guests.
- Serve as a liaison between guests and MSE Management.
- Work with MSE Management to complete season ticket member and client events in the gallery.
- Assist with gallery events as needed.
- Monitor gallery conditions and work with maintenance and cleaning to ensure that high standards are met.
- Continually strive for new ways to enhance the guest experience.
- Move light furniture as needed.
- Related duties as assigned.
- Minimum 18 years of age.
- Outstanding interpersonal and communication skills.
- Experience engaging with diverse audiences and providing outstanding customer service.
- Ability to work independently and collaboratively with peers and management staff.
- Ability to remain in a standing/walking position during shifts.
- Ability to lift and carry 30lbs.
- Flexibility to work evenings, weekends, and holidays.
Pay Rate: $22 USD/hour.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
