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Restaurant Manager

4 months ago

Columbus, United States The Westin Great Southern Columbus Full time
Purpose of the Position

Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas.

Essential Functions:

  • Manage the TEAM  order to attract, retain and motivate the associates; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
  • Implement company programs and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
  • Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
  • Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
  • Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service
  • Perform any other job duties as assigned. Benefits

    We offer our eligible Associates a number of benefits to enhance their health and well-being:

    Group insurance, including medical, dental, vision and company-paid life insurance

    Paid time off including vacation days and holidays

    401(k) plan

    Voluntary benefits including short-term disability and life insurance

    Life enrichment benefits including educational assistance, hotel discounts and more

    EOE/M/F/D/V

    Source: Hospitality Online