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Billing Specialist

3 months ago

Wilmington, United States CSC Full time

Billing and Invoicing Specialist

Wilmington, DE

Hybrid

8:00 am to 5:00 pm

We have an exciting opportunity for a Billing and Invoicing Specialist.  The Billing and Invoicing Specialist is responsible for processing credits and rebills as requested by internal customers as well as other projects and assignments as needed. Someone who is proficient in Excel, has exceptional problem-solving skills and experience working in a fast-paced environment will do well in this position.

The Billing Team is responsible for numerous functions including eBilling, Summarized Invoicing, Customer Billing with a strong focus on process improvements.

Some of the things you will be doing:

  • Process credits and rebills requested by customer service
  • Process Service Creation and Service Setup update requests in SAP
  • Create consolidated invoices through Convergent Billing
  • Perform reviews of Transactional & Renewal invoicing to ensure ongoing accuracy
  • Handle additional related projects as assigned. 
  • Provide exceptional customer service to both internal and external clients
  • Identify and implement process improvements
  • Provide recommendations for ensuring/validating data quality
  • Maintain and/or create process documentation

What technical skills, experience, and qualifications do you need?

  • Proficiency in Microsoft Office
  • Experience in SAP and ETP billing platforms
  • Demonstrated advanced Excel skills (pivot tables, v-lookups, ASAP Utilities)
  • Proven track record of achievement and strong performance
  • Effective written and verbal communications
  • Ability to work independently and function as part of a team, and across teams
  • Strong time management, research & analytical skills
  • Problem-solving skills
  • Exceptional attention to detail
  • Excellent organizational skills
  • A history of detail-oriented, multi-tasking in fast-paced, deadline-driven environment

#LI-AM1

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® 

CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.  

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. 

CSC takes pride in finding and qualifying people through an internal sourcing model. We encourage candidates to apply directly to our website and not through third party sources. CSC only accepts resumes from employment agencies who are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. 

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.