Senior/Lead Software QA Engineer

1 week ago

Salt Lake City, United States SS&C GlobeOp Full time

Location: Kaysville, UT (Hybrid)

Get to know the team:

SS&C’s timeshare management software integrates sales and marketing, owner services and property management into a centralized and easy-to-use system. TimeShareWare keeps back-office staff in control while creates efficiencies for front-line users.

What you will get to do:

  • Leadership and Strategy: 

  • Assist in the leadership of the QA process for our web-based software application, including the development and execution of comprehensive test plans and strategies. 

  • Mentor and guide junior QA engineers, providing technical expertise and support. 

  • Test Planning and Execution: 

  • Design and execute detailed test plans, test cases, and test scripts for functional, regression, integration, performance, and security testing. 

  • Ensure thorough testing of new feature enhancements and bug fixes to maintain high product quality. 

  • Identify, document, and track defects and issues using appropriate tools and methodologies. 

  • Help with planning and development of automated test scripts and frameworks to ensure robust and efficient testing. 

  • Conduct manual testing where necessary to ensure full coverage of test scenarios. 

  • Quality Assurance: 

  • Analyze root causes of defects and implement preventive measures to avoid recurrence. 

  • Define and monitor key metrics for the QA process, ensuring continuous improvement. 

  • Prepare and present detailed reports on QA activities, test results, and quality metrics to stakeholders. 

  • Collaboration and Communication: 

  • Collaborate with product managers, developers, and other stakeholders to understand requirements and ensure high-quality deliverables. 

  • Communicate QA status, issues, and risks to stakeholders in a clear and timely manner. 

  • Continuous Improvement: 

  • Continuously improve QA processes and practices to enhance efficiency and effectiveness. 

  • Stay up to date with industry trends and best practices in software testing and quality assurance. 

What you will bring:

  • Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field. 
  • 7+ years of experience in software quality assurance, with a strong background in testing web-based applications. 
  • Proven experience leading QA teams and driving quality initiatives. 
  • Strong understanding of software development life cycle (SDLC) and proficiency in QA methodologies, tools, and processes. 
  • Knowledge of test automation tools (e.g., Selenium, Cypress) and scripting languages (e.g., Python, JavaScript). 
  • Experience with performance testing tools (e.g., JMeter, LoadRunner). 
  • Understanding of web technologies (HTML, CSS, JavaScript) and RESTful APIs. 
  • Knowledge of SQL and relational databases. 
  • Excellent analytical and problem-solving skills. 
  • Strong communication and interpersonal skills. 
  • Ability to work independently and as part of a team in a fast-paced environment. 
  • Willingness to put in extra effort as project demands require. 
  • Detail-oriented with a strong commitment to quality. Ability to quickly learn complex software systems. 
  • Self-motivated with the ability to manage multiple tasks. 

Preferred Qualifications: 

  • Experience with Agile/Scrum methodologies.  
  • Experience in the timeshare industry or with property management software. 
  • Experience with API testing tools (e.g., Postman, SOAPUI) 
  • Experience with Jira and Xray for test case management. 
  • Experience with Microsoft development environments. 
  • Experience with Microsoft Azure for CI/CD. 

Why You Will Love It Here

  • Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
  • Your Future: 401k Matching Program, Professional Development Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more

#LI-DS3

#LI-HYBRID

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