Store Manager

3 months ago

King of Prussia, United States Chico's FAS Full time

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:
The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; executes in store business and sales strategies.

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Controls payroll and supply budget.

• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

• Oversees all financial activities in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; trains and coaches associates to ensure all register transactions are completed accurately and in accordance with policy.

• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

• Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals.

• Trains and develops store management team on business acumen to drive overall performance.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

• Motivates and inspires store team, developing a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with and coaches store teams and acts as liaison to field leadership and cross functional business partnerships to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.

• Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.

Talent

• Attracts, recruits, hires and retains a high performing team.

• Focuses on developing talent by conducting ongoing talent development discussions.

• Recommends changes of status of associates, including promotions, demotions, and terminations.

• Interprets Key Performance Indicator reports and delivers coaching as needed.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assesses and coaches Store Team on performance and provides performance evaluations.

• In partnership with the DSM, resolves all human resources issues in a timely and effective manner.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that Store Management team adheres to all employment practices and policies.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent

• 3+ years of retail management experience required

• Must be 18 years of age or older

• Excellent communication, verbal, and written skills

• Proven excellent customer service skills with statistical track record in all areas of sales and leadership

• Able to learn or adapt to technology provided by the company

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Established history in recruiting and retaining a quality sales and support staff

• General knowledge of apparel products (i.e., fit and fabric)

• Excellent leadership qualities, training and team building skills

• Knowledge of administrative aspects of store operations

• Able to communicate with customers and staff

• Solid evidence of community outreach and involvement. Understands the value in supporting the community

• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

3038 The Plaza at King of Prussia

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Store Manager

    2 weeks ago

    King of Prussia, United States Lids Full time

    General Position Summary At Lids, our store managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike. Our customers rely on our team to find and select products that represent their individualism, team pride and...

  • Store Manager

    2 weeks ago

    King of Prussia, United States Tailored Brands Inc Full time

    Reports to Regional Manager: As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience. To be successful in this...

  • Store Manager

    2 months ago

    King of Prussia, Pennsylvania, United States tapwage Full time

    As a Store Manager you will be responsible for the management and leadership of one of our retail stores. This will include driving sales performance as well as ensuring standards are met across all areas of the store, from the customer experience, people development, maintaining operational standards, to supporting the necessary elements of building and...

  • Store Manager

    2 weeks ago

    King of Prussia, United States JoS. A. Bank Full time

    JoS. A. Bank Clothiers - 690 W Dekalb Pike Rt 202 Store 1075-Ll [Retail Manager] As a Store Manager at Jos. A. Bank Clothiers, you'll: Use your passion and leadership skills to inspire success among your team members; Use coaching and sales behaviors to maximize personal and store sales volume; Retain, implement, and train the benchmark selling behaviors;...

  • Store Manager

    2 weeks ago

    King of Prussia, United States Lids Full time

    Lids - 8543 - King of Prussia [Team Leader] Generate Sales: Produce sales gains, by providing customer service; Provide consistent, documented appraisal of an associate's sales performance. Control Expenses: Prepare store schedules; Accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts;...

  • Store Manager

    2 months ago

    King of Prussia, United States Sugartown Worldwide LLC Full time

    Description About the Position The Store Manager has the primary responsibility for achieving the Budgeted Net Sales and Operating Profit for their respective store, demonstrating high personal selling skills, ensuring the client experience, and staffing and operations for their store. This includes delighting clients, representing the brand...

  • Assistant Store Manager

    3 weeks ago

    King of Prussia, United States Little Words Project Full time

    Job DescriptionJob DescriptionWe are looking for a responsible Assistant Store Manager to help run our King of Prussia location. The Assistant Store Manager will help the Store Manager model best practices for the team by sharing the LWP brand story, providing personalized recommendations and guiding each customer through their shopping experience in-store....

  • Store Management Specialist

    1 month ago

    King of Prussia, Pennsylvania, United States Tempur-Sealy Full time

    **Store Manager Position at Tempur Sealy**As a Store Manager, you will have the exciting opportunity to lead and manage one of our retail stores. Your role will involve driving sales performance and ensuring standards are met in various aspects, such as customer experience, team development, operational excellence, and enhancing our retail concept.The Store...

  • Assistant Store Manager

    3 weeks ago

    King of Prussia, United States Clarks Full time

    Job Advert Description Clarks is looking for an Assistant Store Manager to join the team! Our employees are the soul of our company. So, if free shoes and generous employee discounts sound good to you, take the next step today and apply to join one of the largest footwear companies in the world! Benefits Clarks offers a competitive benefits package. We...

  • Store Manager

    3 weeks ago

    King of Prussia, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Store Manager

    2 weeks ago

    King of Prussia, United States Chico's Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Store Manager

    4 weeks ago

    King of Prussia, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations,...

  • Assistant Store Manager FT

    2 weeks ago

    King of Prussia, United States Lids Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Store # - Mall Name: 8543 - King of Prussia About Our Company General Position Summary Produce sales gains, by providing customer service. To meet or exceed Company Objectives in all individual statistics. Learn to provide...

  • Assistant Store Manager- Apparel

    2 weeks ago

    King of Prussia, United States DICK'S Sporting Goods Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Assistant Store Manager, FT

    3 weeks ago

    King of Prussia, United States Under Armour Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap...

  • Assistant Store Manager

    2 weeks ago

    King of Prussia, United States Chico's FAS Full time

    **Assistant Store Manager - Chico's** Job Ref#: 2187 Brand: Chico's Category: Store Manager Job Type: Full-time Location: The Court at King of Prussia, King of Prussia, PA Employment Type: Full-time Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. **POSITION OBJECTIVE:** The Assistant...

  • Assistant Store Manager FT

    2 weeks ago

    King of Prussia, United States Lids Full time

    Lids - 5252 - Plaza King Of Prussia [Team Leader] Generate Sales: Produce sales gains, by providing customer service; Provide consistent, documented appraisal of an associate's sales performance. Control Expenses: Prepare store schedules; Accurately manage store inventory including receiving, transferring, completing price changes and conducting product...

  • Assistant Store Manager

    1 month ago

    King of Prussia, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    2 weeks ago

    King of Prussia, United States Eddie Bauer Full time

    Assistant Store Manager - King of Prussia Location: King of Prussia, Pennsylvania 19406 Country: United States Region: Northeast Reference Number: 68732-142d8 Position Type: Permanent Category: Retail Job Function: Store - Management Overview As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through...

  • Assistant Store Manager

    2 months ago

    King of Prussia, United States UNTUCKit Full time

    Job DescriptionJob DescriptionIs your passion in retail?” We are looking for a Retail Assistant Store Manager to oversee the daily operations for our store at King of Prussia. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The...