Operations Manager

4 days ago


FLORENCE, United States QVC Full time
Thank you for your interest in joining our team Qurate Retail Group comprises six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
The Opportunity:

Reporting to the Senior Manager Fulfillment Center Operations, we are looking for an Operations Manager, responsible for inbound or outbound operations. You will maintain benchmark levels of safety, efficiency, quality, productivity, continuous improvement within the building and throughout the supply chain, and the hiring and development of management and hourly teams. You will be hands-on in a startup operation and will build relationships with hourly associates, managers, carrier partners, vendors, other FC teams and different departments in the company.

Your Impact:

Build the initial teams, establishing procedures, metrics and processesLead a team of Area Managers and hourly associatesDevelop and administer operational procedures for perfectly completing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracyGuide strategic planning and forecastingDevelop teammates for career progression and learningImprove safety, quality, cost, and delivery while growing and expanding capabilities within the warehouseUse the site Warehouse Management System (WMS) to improve perfect order fulfillment and provide operational insights to improve WMS effectivenessWhat You Bring:

B.S. or B.A. degree or equivalent additional experience4+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce and apparel experienceExperience developing and managing 50+ employees.At least 3 years of management experience in Receiving, Inventory Control, or Order Fulfillment.Experience building or improving inventory management, order management, and warehouse management processes.Experience using Kaizens, process improvement#LI-MC1, #LI-Onsite, #Onsite
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