Operational Excellence SME

3 weeks ago


Richmond, United States The Hird - USA Full time
  • Actively contributes to the cultural shift providing proactive alignment to tactical and strategic goals, process integration and horizontal support.
  • 5 years or more experience working with business operations, process improvement, project management, analytics, and/or business transformation
  • Expertise in process engineering and optimization.
  • Critical thinking skills – ability to assess quantitative and qualitative data to identify key themes that require deeper analysis and assessment
  • Ability to establish priorities across regions, driving Op Ex efforts through partnerships with process owners, enterprise team, tech partners and SMEs.
  • Ambassador of the Operational Excellence culture, partnering with leaders across the organization to support short and long term strategy.
  • Participate and drive process workshops and deep dive sessions to drive Op Ex culture and a mind-set of continuous improvement.
  • Provides direction for strategic alignment of Operational Excellence processes with our Risk and Controls framework.


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