Program Support Assistant
Found in: beBee S US - 2 weeks ago
Position is located in the Home and Community Based Care (H&CBC) service area of the Geriatrics and Extended Care (GEC) Service Line. Incumbent is assigned to the following Programs: Home Based Primary Care Program (HBPC), Medical Foster Home (MFR) and Community Nursing Home (CNH). Incumbent provides administrative and secretarial support to the HBPC Manager, Coordinators, and team members. Duties are typical, though not all-inclusive at)d may be performed on a daily basis.
Duties
Major duties and responsibilities include:
- Data Collection & Tracking Support
- performs work involving the collection, compilation, and/or tracking of data and statistical information in support of the organization's program operation.
- Compiles data for statistical reports and cost accounting.
- Develops reports using Excel, PowerPoint and Software Computer Packages to create and compile weekly, monthly, quarterly and annual reports.
- Research/Program Resources Services and Support
- On daily basis, performs work related to acquisition and development of program information and resource materials/personnel to support the policy development and technical activities of the organization.
- Performs internet and library research functions, including file or database searches.
- Responsible for the routine clerical, typing, copying and electronic record maintenance for the programs, to include include letters, memoranda, policies, procedures and other correspondence.
- Serves as the initial contact/receptionist for customers by phone or in person and has the ability to triage all calls for urgency and/or assimilate all information necessary for H&CBC staff to respond to telephone calls, and refer to proper source.
- Maintains monthly calendar for the HBPC Program Manger as needed to assist with care coordination.
- Maintains scheduled appointments for H&CBC Program staff and other facility staff, which may include setting up meetings, conferences, room reservations, assembling files, information prior to meetings.
- Maintains all records pertaining to the H&CBC program.
- Serves as the timekeeper, and maintains daily time & attendance for GEC HBPC staff.
- Serves as the H&CBC Education Coordinator and records annual education competencies and training in the VA computerized learning system.
- Perform other related duties as assigned.
Compressed/Flexible: Not Available
Telework: Not Eligible for Telework
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD# 679-08050-A
Financial Disclosure Report: Not required
Bargaining Unit: Yes
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