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Senior Director Software Engineering

3 months ago

Edina, United States Optum Full time

impOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Optum Technology Digital Leadership team is transforming Optum to be an industry-leading Consumer brand, delivering personalized digital solutions that empower direct to consumer digital first experiences that educate, guide and empower consumers to the right care across all lines of business for Optum.

Optum Serves

  • Consumers - Enabling health care for 132 million individual consumers
  • Care providers - Empowering nearly 130,000 physicians and advanced practice clinicians, 9 out of 10 U.S. hospitals and more than 67,000 U.S. pharmacies
  • Health plans - Improving performance and member health for 4 out of 5 U.S. health plans
  • Employers - Engaging with nearly 9 out of 10 Fortune 100 companies
  • Government - Engaging through partnerships in all 50 states and the District of Columbia
  • Life sciences - Advancing clinical research with nearly 120 global life sciences

In this newly created leadership role, you will help make Optum Health's consumer obsessed digital vision come to life and lead the organization through the creation and transformation of digital experiences serving patients, health plan members, employers, and providers. This leader will design and deliver the common component technology platform as well as our next generation patient experience serving more than 15+ million (and growing) patients in the US. This leader will be responsible for the platform and application Engineering strategy, lead an integrated team focused on driving continuous, metrics-backed improvements to the digital experience through product and engineering disciplines.

The Senior Direct, Digital Engineering - Optum Health Consumer will report to the Vice President of Digital Engineering - Optum Health Consumer and have end-to-end accountability for leading the digital capabilities and engineering for consumer digital experiences for patients in Optum Care. This role will partner across Optum and external partners to oversee (and be accountable for) end-to-end digital experiences.

Candidates for this role will need to be seasoned engineering leaders with deep expertise in cross team digital product delivery, have proven experience designing and executing on cross brand and/or line of business mobile and web properties, deep understanding of direct-to-consumer digital products and ecosystems, and how to optimize cost and reuse for multiple brands.


You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.


Primary Responsibilities:

  • Lead a high-performing, multi-disciplinary global engineering team of 50+ engineers across web, mobile and portal solutions
  • Define the digital technology strategy for the common component and Patient facing digital experiences, driving substantial reuse of code, designs, and architecture across UHG
  • Formulate and lead both near-term and long-term digital product development strategies and ongoing deliveries through agile practices and modern cloud based engineering tools and techniques
  • Co-develop a high performing product model across all disciplines and partner with internal and external business stakeholders to enable seamless omni-channel experiences for those we serve
  • Work across other line of business engineering teams to share and reuse tech components and user experiences to drive a one-Optum/UHC approach
  • Drive meaningful integration of online and mobile experiences through personalization, product and service orientation that influence the flow of healthcare
  • Create a Customer/Consumer focused technology culture that lives and breathes customer success through data driven, real-time site telemetry, and consumer insights to continuously improve the performance and reliability of the sites
  • Reimagine experiences through technology by leveraging mobile first principles enabled through highly personalized Artificial Intelligence and Machine Learning methods at sub second response times
  • Drive thought leadership and stay current on technology trends
  • Responsible for team financial delivery, ensuring on budget delivery with cost-effective global resourcing approaches

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 10+ years of progressive product engineering leadership experience including driving digital product delivery and successfully leading engineering through a product model culture across multiple brands or lines of business
  • 8+ years of experience leading direct to consumer digital engineering teams delivering direct to consumer solutions (Digital, eCommerce and mobile)
  • 3+ years of experience with effectively leading/managing global (on shore/off shore) engineering organizations of 25 - 50 team members (managers, individual contributors & strategic vendor partners)
  • 3+ years of experience leading/utilizing modern software engineering technologies and practices including public cloud (AWS, Azure & GCP), micro-services, CI/CD, DevSecOps, and mobile applications (React Native)
  • Ability to drive and deliver new consumer facing digital assets for a leading consumer brand impacting at least 100k users and go to market digital channels including web and mobile

Preferred Qualifications:

  • Demonstrated history of applying product and engineering practices to drive business value
  • Experience building digital solutions in the Retail industry


*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $147,300 to $282,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.