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MedSpa and Wellness Spa Front Desk Receptionist
3 months ago
Job Description MedSpa and Wellness Spa Front Desk Receptionist Location Baltimore, MD : Benefits:
- 401(k)
- Employee discounts
- Flexible schedule
- Check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients in accordance with HIPPA
- Prepare equipment and examination room
- Manage inventory of medical supplies and equip Providers' rooms with appropriate supplies
- Clean consultation rooms prior to taking patient into the room, cleaning consultation rooms after usage
- Supports the day-to-day operational needs of Green Relief Health with priority of patient experience
- Demonstrates exemplary customer service while upholding patient satisfaction
- Responsible for maintaining the inventory of office supplies including promotional materials
- Ensures the waiting room area is inviting to patients and effectively communicates with entering and exiting patients
- Upholds and presents a polished, professional image at all times, to include, attire, verbal communications, and job performance
- Demonstrates flexibility and teamwork in managing the needs of the Medical Staff and Front Office Staff
- Acts with integrity to maintain patient confidentiality and maximize doctor and patient satisfaction
- May be cross-trained to fulfill the responsibilities of other team members
- Performs related duties and activities as requested such as answering the phones, making and modifying appointments, taking messages for the provider, Sending and receiving email and faxes, medical documents, and calling leads to the practice.
- Excellent interpersonal skills
- Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
- Must be detail-oriented and highly organized
- Must be able to maintain confidentiality at all times
- Works well under pressure and does not waiver in working as a team
- Comfortable asking for help when needed
- Exercises sound decision making. Commitment to ethical conduct
- Healthcare office setting required
- Reliability is a must.
- No
- Paid orientation
- Paid time off
- Clinic
- Outpatient
- Telehealth
- Varied hours for our open office hours Monday 9-7, Tuesday-Friday 9-5.
- High school or equivalent (Required)