Technical Support Engineer

Found in: beBee S US - 2 weeks ago


Boston, United States Motion Recruitment Full time
Our client, a leader in cloud solution storage, are looking for a Technical Support Engineer to join their support team. As a Technical Support engineer you will be working on supporting their core product while working directly with an escalation engineer. Your experience with Linux, cloud service (AWS/Azure/GCP), Active Directory, Exchange, and virtualization knowledge be pivotal in delivering exceptional support for the product.

Qualifications: Bachelor’s degree in computer science, Information Technology, or related field Proven experience within a technical support or customer service role, with a focus on supporting software products. Professional experience in Linux administration and cloud service such as AWS, GCP, and Azure Excellent analytical and problemsolving skills, with the ability to troubleshoot complex technical issues effectively. Ability to work independently and collaboratively in a fastpaced environment, prioritizing tasks and managing multiple client engagements simultaneously.
Preferred Skills:
Experience with Active Directory or Exchange Knowledge of Virtualization tools (VM or ESX) Pcaps and Ptest knowledge.
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