Order to Cash Solution Architect

4 weeks ago


Sunnyvale, United States Intuitive Surgical Full time
Job Description

Primary Function of Position

  • Serve as a Business Process and Business System expert across the Quote to Cash process to enable to new functionality and support project needs.

Essential Job Duties

  • Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions in SAP and related applications.
  • Strong process knowledge for the end-to-end Order to Cash Business process which includes: Order Management, Logistics, Billing, and Revenue Recognition.
  • Perform “hands-on” configuration /system changes to meet business requirements.
  • Review work from other team members to ensure solution design standard “out of the box” functionality.
  • Ensure solution design on SAP platform integrates well with the integrated systems and coordinate changes accordingly with larger IT team.
  • Work with stakeholders including Managers/Directors and VPs to define business systems requirements for new technology implementations.
  • Work with project teams to design enterprise application solutions to business problems with deep cross functional impact and provide design leadership to other team members.
  • Exercise independent judgment and discretion in solving complex business problems and mentor other team members with design leadership to achieve organizational goals.
  • Interface on a day-to-day basis with other analysts, business users, super users and IT team members to support business operations and drive change management.
  • Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects.
  • Facilitate change management and transition to future state working with various stakeholders.
  • Analyze impact of changes to the corporate application landscape
  • Identify, and participate in prioritization of business capabilities and act as a catalyst for building mature processes.
  • Navigate through ISI’s Project Management Methodology and standards to deliver business needs in an agile manner.


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