Senior Operations Manager

3 weeks ago

FOUNTAIN INN, United States Grainger Businesses Full time

 

 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

 

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

 

 

Position Details:

 

You will lead the operations of a high volume, order fulfillment, multi-shift distribution center. You will provide direct leadership of up to 4 exempt direct reports and indirect leadership of a large non-exempt employee population.

 

You will oversee the function to ensure accurate product receipt, order fulfillment, and the optimization of resources and processes while operating within budget. Develop processes to ensure compliance and employee programs to promote an environment where employees are empowered and committed to the success of Grainger.

 

In the Senior Manager role, you will be responsible for metrics affecting safety, quality, and cost.  You will lead by example and teach your direct reports how to improve performance using a variety of continuous improvement techniques.  Grainger aspires to be a local employer of choice.  You will determine the engagement strategy for the department and leverage the Grainger Principles to influence culture throughout the building.

 

 You will report to the Director, DC Operations and this role is based in our Greenville, SC distribution center.  Relocation will be provided as needed. 

 

You Will:

 

  • Ensure goals related to operational performance, quality and positive employee relations are communicated and achieved through standardization, sharing of best practices, and continuous improvement.
  • Implement staffing strategies so we can fulfill commitments to customers regardless of variations of workflow or business levels.
  • Create a dynamic workplace that affects positive employee relationships by developing employee engagement and recognition programs and ensuring all employees are treated fairly, with respect, and have the tools necessary to perform their jobs.
  • Provide coaching, feedback, and development to salaried managers this includes interviewing and training, assign and direct work, performance evaluations, and recognition and disciplinary action.
  • Develop procedures to improve inventory integrity and manage inventory throughput over $30 million and serving 100,000+ customers.
  • Implement policies, procedures, and training to ensure compliance with Company, OSHA, DOT and EPA regulations with emphasis on hazardous materials and power industrial equipment to reduce work-related injury/illnesses, property damage and workers compensation cost.
  • Demonstrate root cause thinking and lead or advocate for continuous improvement projects within the building and across the DC Network

 

 You Have:

 

  • Bachelor's Degree in Logistics, Supply Chain, and Operations or equivalent experience
  • 5+ years progressively responsible management experience in a high volume, multi-shift operation dealing with large employee populations.
  • Experience leading exempt-level leaders in a hands-on environment

 

Rewards and Benefits: 

 

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

  • Medical, dental, vision, and life insurance coverage starts day one
  • Paid time off (PTO) days and 6 company holidays per year
  • 6% 401(k) company contribution each pay period
  • Education assistance, including financial counseling, tuition reimbursement and low-cost degree options
  • Employee discounts, parental leave, and more
  • We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

 

 

 

 

 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

 

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.  With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

 

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