Clinical Service Representative
2 weeks ago
• Perform triage and obtain vital signs
• Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
• Collect and maintain all patient and business documents while always maintaining confidentiality
• Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
• Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)
• Start an IV, place a catheter and perform splinting when needed/directed
• Perform various other clinical, aseptic and/or basic laboratory procedures
• Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
• Train and assist with our Occupational Medicine service line utilizing our current EMR system, drug screening, breath alcohol testing, audiograms, respiratory fit, pulmonary function testing and/or abiding by the systems and/or protocols set forth by WellStreet
• Understand and enforce standard health care regulatory requirements
• Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
• Always ensure HIPAA and OSHA compliance
• Perform office procedures including all general administrative duties; ability to operate all office medical equipment
• Required to travel to various locations as needed based on staffing and volume
• Other duties as assigned
EDUCATIONAL REQUIREMENT & QUALIFICATIONS:
• Successful completion of a MA or EMT program from an accredited institution
• One year of relevant healthcare experience; preferably urgent care or emergency department
• Willing to train new, stellar graduates
• Must be proficient in venipuncture and injections
• Knowledge of clinical procedures, medical anatomy, and physiology
PHYSICAL REQUIREMENTS:
• Required to work 12 hours shifts, weekends and holidays
• Required to sit, walk, reach with hands and arms throughout workday
• Finger dexterity and hand coordination required
• Occasionally required to lift moderate weight (20-40 pounds)
• Specific vision abilities required including close vision, distance vision, and ability to adjust or focus
INDPC
Licenses & Certifications
Required
BLS Certification
Preferred
Medical Assistant Cert
EMT Certification
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