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Technical / Content Writer - Application Development
1 month ago
Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Position: Technical / Content Writer
Location: Charlotte, NC
Contract Duration: 6 months with opportunity to hire
Required Skills & Experience
•Technical Writing within Application Dev
•Content Writing within Application Dev
•Extensive experience with MS Office as a whole, PowerPoint is important
• Adobe acrobat, InDesign, Illustrator, Framemaker
• Captivate tool as an adobe product is good to have
What You Will Be Doing
• Author, edit, deliver, and maintain job-specific training content, technical training manuals and QRGs, recorded process walkthroughs and training videos. Manage knowledge library, employee learning tracking and reporting, and auditor self-service portal.
• Developing training strategy-modularize training and assess key take aways
• Developing training schedules Quarterly training
• Maintenance of operational user guides and job aids
• Developing work arounds for defects in the system
• ISO training