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Manager, Security Operations
3 months ago
When you join one of our teams, youâll be part of a nimble group thatâs empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You wonât have to look to find growth opportunitiesâready or not, theyâll find you. From retail to government to healthcare, weâre on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think thatâs work worth doing. Manager, Security Operations - Provo Why We Have This Role In today's rapidly evolving threat landscape, proactive defense is essential. The Manager, Security Operations is a critical leader charged with safeguarding our systems, data, and operations. This role directly impacts our ability to deliver exceptional services while maintaining the trust of our customers and the integrity of our systems. How Youâll Find Success
- Strategic Visionary: You possess an in-depth understanding of the cybersecurity threat landscape and proactively identify emerging risks. You shape the Security Operations strategy, ensuring alignment with the organization's overall goals.
- Technical Innovator: You drive continuous improvement by evaluating and implementing cutting-edge security tools, techniques, and automation. Your relentless pursuit of innovation keeps us ahead of evolving threats.
- Collaborative Leader: You build strong cross-functional partnerships, championing security across the organization. You foster a collaborative environment where teams work seamlessly to achieve a strong security posture.
- Resilient and Adaptive: You thrive in a dynamic environment, effectively managing complex security projects and leading teams through change. Your ability to adapt and problem-solve makes you a key asset during challenging situations.
- Shape Industry Standards: Participate in leading security conferences, thought leadership initiatives, and industry working groups to shape the future of cybersecurity practices.
- Executive Presence: Gain direct exposure to executive-level decision-making, refining your strategic communication and influencing skills.
- Expand Your Leadership Toolkit: Lead a team of skilled security professionals, providing you with ample opportunities to enhance your mentorship, coaching, and talent development abilities.
- Complex Problem-Solving: Tackle high-impact security challenges that will push your critical thinking, analysis, and strategy-building skills.
- Drive Security Innovation: Lead initiatives to research, evaluate, and implement cutting-edge security technologies for intrusion detection, threat hunting, incident response, and automation.
- Manage Complex Security Operations: Oversee the daily operations of security teams responsible for network monitoring, threat detection and analysis, incident response, and threat intelligence.
- Lead Incident Response: Assume ownership of major security incidents, guiding cross-functional teams through investigation, containment, and remediation efforts.
- Shape Security Strategy: Develop and execute a comprehensive Security Operations strategy aligned with the company's risk tolerance and business goals.
- Manage Security Projects: Oversee complex security initiatives, ensuring on-time, on-budget delivery while mitigating risks and fostering adaptability.
- Develop a High-Performing Team: Build and mentor a diverse team of security professionals, championing knowledge-sharing, continuous learning, and professional growth.
- While we value the wealth of experience, we put more emphasis on your capability and the outcomes you've produced. For this role, these elements are particularly important:
- Proven Leadership Experience: 10+ years of experience in security operations management roles, with a track record of leading teams, driving innovation, and executing complex projects.
- Technical Expertise: Deep understanding of intrusion detection methodologies, threat hunting techniques, incident response processes, security automation, and threat intelligence. Expertise in developing and implementing automated security solutions is a major plus.
- Strategic Mindset: Ability to translate security threats into actionable strategies, aligning security initiatives with business objectives and risk tolerance.
- Engineering and Automation Focus: Demonstrated passion for building and optimizing SOC processes through automation and custom tooling. Experience in scripting and programming languages (Python, PowerShell, etc.) is highly valued.
- Communication & Collaboration Skills: Excellent communication and collaboration skills to effectively work with cross-functional teams, stakeholders, and external partners.
- Innovation at Our Core: Our Security Operations team embraces change and thrives on solving complex challenges. We value experimentation, continuous learning, and push the boundaries of conventional security practices.
- Collaborative Environment: We believe in the power of teamwork and foster open communication across the team and the wider organization. Your ideas will be heard, and your collaboration will be essential.
- Data-Driven Approach: We rely on data-driven insights to inform our security strategies, measure effectiveness, and continuously improve our posture.
- Growth Mindset: We are committed to your professional development. You'll have opportunities to expand your expertise, contribute to high-visibility projects, and advance your career in cybersecurity.
- Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
- $1800 Experience bonus to be used for an âExperienceâ of your choosing
- Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Womenâs Leadership Development, which exist as places for support, allyship, and advocacy.
