Current jobs related to Retail Deal Support Analyst - Dallas - TXU Energy

  • Process Improvement and Business Intelligence Analyst

    7 days ago

    Dallas, Texas, United States LP Analyst Full time

    Process Improvement and Business Intelligence Analyst**Job Summary:**LP Analyst is seeking a highly motivated and detail-oriented individual to join our team as a Process Improvement and Business Intelligence (BI) Analyst. This person is responsible for enhancing organizational efficiency and decision-making through the implementation of process improvement...

  • Business Intelligence and Process Improvement Analyst

    2 weeks ago

    Dallas, Texas, United States LP Analyst Full time

    Job OverviewLP Analyst is seeking a highly motivated and detail-oriented individual to join our team as a Process Improvement and Business Intelligence (BI) Analyst. This role is responsible for enhancing organizational efficiency and decision-making through the implementation of process improvement strategies and the development and maintenance of business...

  • Retail Banking Business Analyst

    7 days ago

    Dallas, Texas, United States Infosys Full time

    Job Title: Retail Banking Business AnalystAbout the Role:Infosys is seeking a skilled Business Analyst with experience in Consumer/Retail Banking domain. As a Senior Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create...

  • Document Coordinator

    1 week ago

    Dallas, Texas, United States LP Analyst Full time

    Job SummaryThe Document Administrator plays a crucial role in supporting the Private Asset Analyst team at LP Analyst, a leading independent private asset cloud-based analytics and consulting solutions firm.This administrative position involves coordinating the collection of documents from private asset manager investor portals, organizing documents by type,...

  • Document Coordinator

    7 days ago

    Dallas, Texas, United States LP Analyst Full time

    Job OverviewThe Document Administrator role at LP Analyst is an administrative position that plays a crucial part in helping our clients achieve success. As a key member of our Private Asset Analyst team, you will be responsible for coordinating the collection of documents from private asset manager investor portals, organizing documents by type and tagging...

  • Document Administrator

    2 months ago

    Dallas, United States LP Analyst Full time

    Company OverviewLP Analyst is a leading independent private asset cloud-based analytics and consulting solutions firm that works closely with many of the industry’s most prominent institutional investors (LPs) and fund managers (GPs) to get better, more actionable decision-making intelligence into the hands of today’s demanding investors.Our firm truly...

  • Document Administrator

    2 months ago

    Dallas, United States LP Analyst Full time

    Company OverviewLP Analyst is a leading independent private asset cloud-based analytics and consulting solutions firm that works closely with many of the industry’s most prominent institutional investors (LPs) and fund managers (GPs) to get better, more actionable decision-making intelligence into the hands of today’s demanding investors.Our firm truly...

  • Private Asset Data Coordinator

    4 days ago

    Dallas, Texas, United States LP Analyst Full time

    Company OverviewLP Analyst is a leading independent private asset cloud-based analytics and consulting solutions firm that works closely with prominent institutional investors and fund managers to provide actionable decision-making intelligence.Our firm takes a quantitative and qualitative approach to tackling big challenges and developing cutting-edge...

  • Document Coordinator

    4 weeks ago

    Dallas, Texas, United States LP Analyst Full time

    Job Title: Document AdministratorLP Analyst is a leading independent private asset cloud-based analytics and consulting solutions firm that works closely with many of the industry's most prominent institutional investors (LPs) and fund managers (GPs) to get better, more actionable decision-making intelligence into the hands of today's demanding investors.We...

  • Software Engineer

    6 days ago

    dallas, United States LP Analyst Full time

    Company OverviewLP Analyst is the leading cloud-based private asset portfolio management analytics platform for institutional limited partners. We work closely with many of the industry’s most prominent institutional investors and fund managers to get better, more actionable decision-making intelligence into the hands of today’s demanding investors. Our...

  • Software Engineer

    7 days ago

    Dallas, United States LP Analyst Full time

    Company OverviewLP Analyst is the leading cloud-based private asset portfolio management analytics platform for institutional limited partners. We work closely with many of the industry’s most prominent institutional investors and fund managers to get better, more actionable decision-making intelligence into the hands of today’s demanding investors. Our...

  • Senior Retailing Analyst

    1 month ago

    Dallas, Texas, United States American Airlines Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Retailing Analyst to join our Modern Retailing team at American Airlines. As a key member of our team, you will be responsible for driving change in the industry to bring customers more modern and rewarding ways to shop, book, and fly on AA.Key ResponsibilitiesPartner with corporate or...

  • Senior Retailing Analyst

    7 days ago

    Dallas, Texas, United States American Airlines Full time

    Role Overview As a Senior Retailing Analyst at American Airlines, you will play a key role in driving change in the industry to bring customers more modern and rewarding ways to shop, book, and fly. You will partner with corporate or agency accounts to develop outcomes that benefit American Airlines customers when they fly. Key Responsibilities Partner...

  • Software Development Specialist

    4 days ago

    Dallas, Texas, United States LP Analyst Full time

    Job SummaryLP Analyst is seeking a highly motivated and innovative individual to join our team as a Software Engineer.In this role, you will act as a link between the business and development teams, ensuring that the vision for internal business applications is effectively translated into technical execution.You will be responsible for designing, coding,...

  • Software Development Engineer

    1 week ago

    Dallas, Texas, United States LP Analyst Full time

    Job OverviewLP Analyst is seeking a highly motivated and innovative individual to join our team as a Software Engineer. In this role, you will act as a link between the business and development teams, ensuring that the vision for internal business applications is effectively translated into technical execution.Key Responsibilities:Collaborate closely with...

  • Software Development Specialist

    7 hours ago

    Dallas, Texas, United States LP Analyst Full time

    Job OverviewLP Analyst is a leading cloud-based private asset portfolio management analytics platform for institutional limited partners. We work closely with prominent investors and fund managers to provide actionable decision-making intelligence.As a highly motivated and innovative individual, you will join our team as a Software Engineer. Your role will...

  • Retail Sales Associate

    3 weeks ago

    Dallas, Texas, United States SAS Retail Services Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Retail Sales Associate to join our team at SAS Retail Services. As a key member of our in-store merchandising team, you will play a critical role in helping us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that...

  • Retail Sales Associate

    1 month ago

    Dallas, Texas, United States SAS Retail Services Full time

    {"title": "Retail Sales Associate", "content": "Shape the Future of ShoppingWe're seeking a talented Retail Sales Associate to join our team at SAS Retail Services. As a key member of our team, you'll play a vital role in helping us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that...

  • Retail Sales Associate

    4 weeks ago

    Dallas, Texas, United States SAS Retail Services Full time

    About the RoleWe're seeking a talented and motivated individual to join our team as a Retail Representative. As a key member of our team, you will play a vital role in shaping the future of shopping experiences and delivering on our purpose of connecting people with the products and experiences that enrich their lives.Key ResponsibilitiesProvide in-store...

  • Senior Loan Support Analyst

    3 weeks ago

    Dallas, Texas, United States PNC Bank NA Full time

    Job SummaryWe are seeking a highly skilled Senior Loan Support Analyst to join our team at PNC Bank NA. As a key member of our commercial loan operations team, you will be responsible for administering high complexity and high risk syndicated and/or commercial loan transactions.Key ResponsibilitiesApply specialty product knowledge to close or administer high...

Retail Deal Support Analyst

4 months ago

Dallas, United States TXU Energy Full time

Job Summary

Within TXU Energy and residing in the Large Business Operations (LBO) organization, the Retail Deal Support team exists to deliver a best-in-class experience for contracted customers in the Business Markets segment.  As part of this team, the Analyst I, Retail Deal Support has responsibility for completing modifications (deal changes) to current hedged electricity contracts for the Business Customers.  This includes following business processes, appropriately reporting each modification, submitting and tracking market transactions, managing and integrating activities within existing business rules and processes, and delivering an improved customer experience.

Job Description

Key Accountabilities

  • Researches and resolves complicated issues and provide interval customers with detailed analysis, explanations and reconciliations on contract information
  • Reviews, discusses and explains products, services, contractual terms and conditions, associated with deal changes/contract amendments.
  • Responds to service requests, monitors transactions 
  • Processes contract changes including amendments and location additions and deletions
  • Is able to work simultaneously in multiple systems, databases, office programs and online solutions including but not limited to SAP, Access, Excel, various Sharepoints and online
  • Work with the account service management team to provide excellent customer service when customer needs changes to their contract.
  • Possesses and utilizes strong analytical, mathematical and problem solving skills
  • Works cross-functionally with Sales, Analytics, Billing, Marketing and Revenue Operations to ensure high performance standards and service goals are being met
  • Negotiates, approves and or recommends billing settlements after conducting thorough analysis and in accordance with corporate Delegation of Authority processes
  • Exhibits flexibility and embraces frequent change
  • Has a workable understanding of applicable power market fundamentals and pricing

Education, Experience, & Skill Requirements

  • 1+ years of related work experience
  • Experience with customer facing and project coordination/mgt methods preferred.
  • Excellent negotiating, consensus building and conflict resolution skills
  • Extensive communication and teamwork skills with both internal and external customers Able to effectively contribute to work groups, process team and focus groups
  • Proficient in using computer software applications such as MS Office products
  • Strong analytical skills, including root cause analysis
  • Working knowledge of Internet and related emerging technologies used to effectively aggregate/analyze critical business data
  • Strong Project Coordination skills including time management and problem-solving skills
  • Skill in understanding and developing process flows
  • High School diploma or equivalent required

Key Metrics

  • High Customer Satisfaction scores
  • Consistently strong SLA scores
  • Consistent learning and skill development
  • Follows all company, legal and regulatory guidelines in response to customer issues

Read the full posting.