Senior Data Analyst

2 months ago


Los Angeles, United States Apollose Full time

Responsiblties Investigate to identify problematic trends that may impact customer experience and operational metrics negatively. Support customer operations projects initiatives and decision making with business and data analysis. Recommend changes in business model and processes to achieve efficiencies or experience improvements. Participate in operational discussions for problem resolution and be able to communicate complicated business/technical solutions. Improve data culture by providing data visualization ready to use templates. Assist with the development of requirements testing training documents SOPs and related materials for customer operation projects applications and services.Key Skills Statistics and mathematics. Data management and infrastructure. Critical thinking. Verbal and written communication. Problem solving. Programming and coding.



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