Retail Personal Banker Associate I

4 weeks ago

Mooresville, United States Fifth Third Bank, N.A. Full time

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION

Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.

  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.

  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.

  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (ie Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.

  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.

  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.

  • Provide guidance to CSRs with respect to the sales and referral process.

  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.

  • Act with confidence by answering customer questions and owning customer issues.

  • Maintain a position of trust and responsibility by keeping all business confidential.

  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.

  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.

  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.

  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.

  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

SUPERVISORY RESPONSIBILITIES

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • College degree or work experience providing transferrable skills, or, combination of education and experience.

  • Experience in the financial industry preferred.

  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.

  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.

  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.

  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.

  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

WORKING CONDITIONS

  • Normal office environment.

  • Extending viewing of computer screens.

  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.

  • Travel outside of the affiliate will be required for various classroom training sessions.

LI-HT1

Retail Personal Banker Associate I -Davidson and Surrounding Areas

LOCATION - Mooresville, North Carolina 28115

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Associate Banker

    3 months ago

    Mooresville, United States Bank of Montreal Full time

    Application Deadline:07/07/2024 Address:46 Springmill Court. Job Family Group:Retail Banking Sales & Service. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial Customer Experience, Banker, Associate, Banking, Skills, Retail, Financial

  • Teller Retail Banker

    3 weeks ago

    Mooresville, United States Woodforest National Bank Full time

    Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering...

  • Personal Banker

    1 month ago

    Mooresville, North Carolina, United States PNC Full time

    Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Associate Personal Banker

    2 weeks ago

    Mooresville, United States Wells Fargo Bank Full time

    Job Description Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked on the 2023 LinkedIn Top Companies list - and among financial services companies - as the best...

  • Retail Sales Associate

    2 months ago

    Mooresville, United States Staples Full time

    **Retail Sales Associate** **Function: Retail Locations** **Address: 615 River Highway** **City / State: Mooresville, NC US** **Date Posted: January 26, 2022** **Type: Part-time** **Permanent / Contract: Regular** **Job Number: 1199011** **Description** Staples Connect is focused on our customer and our community, while empowering you to learn, grow and...

  • Retail Sales Associate

    2 weeks ago

    Mooresville, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Store Associate

    2 months ago

    Mooresville, United States CVS Corporation Full time

    / / Retail Store Associate **Retail Store Associate** **Job ID:** 64501BR **Category:** Cashier **Address:** 1000 Lowes Boulevard **Location:** Mooresville, NC **Job Description** Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, were shaping the future of health care for people, businesses, and communities. With...

  • Retail Reset Merchandiser

    3 months ago

    Mooresville, United States SAS Retail Services Full time

    Are you detail-orientated with a love for Tetris or puzzles? Interested in working in retail, but with weekends off? We handle product movement in grocery! We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services' team as a Retail Reset...

  • Retail Sales Print Associate

    2 months ago

    Mooresville, United States Staples Full time

    **Retail Sales Print Associate** **Function: Retail Locations** **Address: 615 River Highway** **City / State: Mooresville, NC US** **Date Posted: February 1, 2022** **Type: Part-time** **Permanent / Contract: Regular** **Job Number: 1199733** Staples Connect is focused on our customer and our community, while empowering you to learn, grow and deliver. As a...

  • Retail Sales Technology Associate

    3 months ago

    Mooresville, United States Staples Full time

    **Retail Sales Technology Associate** **Function: Retail Locations** **Address: 615 River Highway** **City / State: Mooresville, NC US** **Date Posted: February 1, 2022** **Type: Part-time** **Permanent / Contract: Regular** **Job Number: 1199734** **Description** Staples Connect is focused on our customer and our community, while empowering you to learn,...

  • Retail Sales Associate

    3 days ago

    Mooresville, North Carolina, United States Goodwill Ind NW NC Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Goodwill Industries of Northwest North Carolina, Inc. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Retail Sales Associate

    2 days ago

    Mooresville, North Carolina, United States CVS Corporation Full time

    Job SummaryCVS Health is seeking a Retail Store Associate to join our team. As a Retail Store Associate, you will play a meaningful role in providing exceptional customer service and supporting the sales floor operations.Key ResponsibilitiesProvide differentiated customer service by anticipating customer needs and demonstrating compassion and care in all...

  • Retail Department Coordinator

    2 weeks ago

    Mooresville, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Sales Associate

    24 hours ago

    Mooresville, North Carolina, United States Goodwill Industries of Northwest NC Full time

    About the Role:Goodwill Industries of Northwest North Carolina is seeking a detail-oriented and organized individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for sorting and inspecting clothing, hanging and tagging items, and maintaining a safe and neat work environment.Responsibilities:Sort and...

  • Retail Sales Associate

    1 day ago

    Mooresville, North Carolina, United States PPG - USA Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at PPG - USA. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesGreet and assist customers in a...

  • Premier Relationship Banker II

    1 month ago

    Mooresville, United States First Citizens Bank Full time

    Overview: This position is responsible for building full relationships with mass affluent clients through proactive outreach to an assigned book of business and referrals from bank partners. Strengthens and manages existing relationships through providing financial advice, partnering with investment and insurance specialists to provide goals based planning...

  • sales associate

    4 weeks ago

    Mooresville, United States Carter's Full time

    Employee Type: Regular If you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application. Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the...

  • Retail Sales Consultant

    3 months ago

    Mooresville, United States AT&T Full time

    **Job Description:** Its time to take your sales career to the next level. Every day youll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&Ts full suite of products at your fingertips the latest...

  • Retail Associate

    2 weeks ago

    Mooresville, North Carolina, United States Raymer Oil Company Full time

    Job TypeFull-time, Part-timePOSITION OVERVIEW:At Raymer Oil Company, we are dedicated to prioritizing our customers by:Welcoming customers with a warm and friendly demeanor.Delivering prompt, precise, and courteous service.Offering a diverse selection of products that adhere to high standards of quantity, quality, and freshness.Expressing gratitude to...

  • Retail Stockroom Supervisor

    1 day ago

    Mooresville, North Carolina, United States HomeGoods Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Stockroom Supervisor to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of inventory, maintaining a clean and organized store environment, and providing exceptional customer...