Service Supervisor

2 weeks ago

Grand Prairie, United States PACCAR Full time
Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
 
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started

 

Division Information


PacLease provides customers with value-added transportation services and premium-quality Kenworth, Peterbilt and DAF vehicles. It is one of the fastest growing and most innovative global leasing networks in the industry. 

 

Requisition Summary

This role supervises and oversees the shop service personnel to attain high levels of quality, morale, safety, and efficiency within the Branch’s maintenance team. This role supervises the technician team to achieve maximum efficiency when conducting maintenance and repairs to customer vehicles and shop equipment, for a designated shift.  Additionally, this role will include invoicing, reviewing repair orders, may perform technician work as needed and fulfill Service Manager duties in their absence.  This role reports to the Service Manager.

 

Job Functions / Responsibilities
  • Responsible for managing and training direct reports in accordance with shop objectives to meet business goals.
  • Establish group and individual accountability: assign work, approve shift time (including overtime), track goal attainment by direct reports, and provide leadership and development as required to achieve business results
  • Coordinate breakdowns over the road, provide approvals for work and communicate with the customer
  • Notify and schedule preventative maintenance into the shop and communicate with the customer
  • Research outside vender statements and process invoices for payment
  • Escalate service issues and approvals or work to Service Manager and General Manager as needed.
  • Review Quality of Work within Service Shop to include:
  • Review PM records and perform audit inspections to ensure units are being serviced according to PLC policy.
  • Certify that work performed is properly recorded on shop repair orders, including time, parts, tires and material. Close and invoice repair orders.
  • Ensure that  General Shop Assistants are performing the 10-point inspection and complete their wash list while working with the rental department.
  • Observe technicians, perform key duties to uncover opportunities to provide coaching and feedback that improves employee performance
  • Ensure maximum warranty recovery by closely monitoring and improving the warranty submittal processes.
  • Promotes a safe, clean, and organized culture through the following: ensures adherence to safety procedures, shop cleanliness standards, uniforms requirements, and attendance policies. 
  • Coordinate the preparation of new and sold vehicles for placement in or out-of-service along with the parts and service specialist.
  • Ensure that environmental guidelines and OSHA standards are followed.
  • Handles all interaction with drivers and customer communication during their shift.
  • Fulfill Service Manager’s duties as needed in their absence.

 

Qualifications and Skills
  • Five or more years of diesel mechanic shop experience preferred
  • Valid CDL with good driving record preferred.
  • Extensive knowledge of diesel mechanics.
  • Possess the physical abilities, without limitations, to perform duties of full job description.
  • Three or more years of Supervision skills in previous role or Supervisory experience preferred
  • Highly organized, comfortable with Microsoft excel and business systems
  • Strong Leadership, organizational and planning abilities; and excellent analytical and problem-solving skills are essential

 

Education
  • High school diploma; some college preferred.

 

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Position works in a Truck Service Shop environment. The chosen candidate must be able to work in areas that are hot or cold, surfaces may be slippery, climb ladders/stairs.
  • The employee frequently is required to walk. The employee is frequently required to stand; sit; use hands to  handle, and feel; reach with hands and arms; climb or balance; and stoop, kneel, and crouch
  • Specific vision abilities required by this job include close vision, distance vision, and peripheral vision, depth perception and the ability to adjust and focus.
  • When working in the shop, the work environment has moderate noise levels.
  • Ability to work any shift and weekends, depending on the demands of the business.

 

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

 

#LI-LW1

 

  • Service Technician

    6 days ago

    Grand Prairie, United States Crawford - Service Experts Full time

    Crawford Services1405 Avenue T, Grand Prairie, TX 75050Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts...

  • Service Supervisor

    2 weeks ago

    Grand Prairie, Texas, United States PACCAR Full time

    Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of...

  • Service Supervisor

    2 weeks ago

    Grand Prairie, Texas, United States PACCAR Full time

    Company InformationPACCAR, founded in 1905, is a widely recognized Fortune 500 company in the commercial vehicle industry. With leading brands such as Kenworth, Peterbilt, and DAF trucks, PACCAR excels in designing and manufacturing high-quality trucks and advanced diesel engines. Additionally, the company offers financial services and customer support to...

  • Supervisor

    12 hours ago

    Grand Prairie, United States The Parking Spot Full time

    Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands – The...

  • Clinical Operations Supervisor

    7 days ago

    Grand Prairie, United States CareFlite Full time

    Job DescriptionJob DescriptionClinical Operations Supervisor – North Central TexasLOCATION: North Central TexasPRIMARY FUNCTIONThis position serves to enhance emergency medical transport services for CareFlite’s sponsoring facilities, other medical facilities, and emergency services in North Central Texas.The Clinical Operations Supervisor will work...

  • Maintenance Supervisor

    1 month ago

    Grand Prairie, United States Flex-N-Gate Manufacturing USA Full time

    Job DescriptionJob DescriptionThe Maintenance Supervisor coordinates the installation, maintenance, and repairs of all company machinery and equipment within the facility, including any maintenance or repairs of the building or property. The Maintenance Supervisor manages the hourly maintenance personnel in a safe, effective and efficient manner in...

  • Service Technician

    2 days ago

    Grand Prairie, TX, United States Crawford - Service Experts Full time

    Crawford Services 1405 Avenue T, Grand Prairie, TX 75050 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service...

  • Production Supervisor

    29 minutes ago

    Grand Prairie, United States Inmar Intelligence Full time

    Position Summary:Under the general direction of a manager, the Production Supervisor is responsible for directly overseeing the work of associates in Sort and Shipping within the Controlled Substancde department within a warehouse facility and ensuring the team adheres to all Company policies, SOPs, and customer KPIs/contractual commitments.The Production...

  • Service Assistant

    7 days ago

    Grand Prairie, United States IHOP Full time

    IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food/beverage, cash handling, clearing/cleaning tables, and maintaining cleanliness of the restaurant. This position requires you to stand for up to 8 hours during a shift, be able to...

  • Fleet Service Technician

    3 days ago

    Grand Prairie, United States CareFlite Full time

    Job DescriptionJob DescriptionFleet Service TechnicianLocation: Las Colinas, TXCompensation is dependent on experience. Starting pay rate is $15.00/hour.Schedule: Monday - Friday PRIMARY FUNCTIONThe Fleet Services Technician is responsible for the installation and ongoing maintenance of driver behavior monitoring equipment, modems and ambulance video...

  • Retail Service Specialist>

    7 days ago

    Grand Prairie, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 2808 NE Green Oaks Blvd [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve...

  • Janitorial Supervisor

    1 month ago

    Grand Prairie, United States Pritchard Industries Full time

    Job DescriptionJob DescriptionWe looking to hire a Supervisor with janitorial experience to our team. The primary responsibility is to ensure that all daily and periodic requirements are completed to the highest standards and according to schedule. Additionally, this position will also ensure that customer requests are promptly addressed in order to achieve...

  • Maintenance Supervisor in Training

    1 month ago

    Grand Prairie, United States Weinstein Properties Full time

    Job DescriptionJob DescriptionAre you ready to join a dynamic company? Join us as we continue growing in DFW!Do you have strong plumbing, electrical and HVAC trade skills? Do you like interacting with people and being in a customer service role? If you have demonstrated leadership skills, top notch technical skills and a commitment to quality service for...

  • Maintenance Supervisor in Training

    1 week ago

    Grand Prairie, United States Weinstein Properties Full time

    Job DescriptionJob DescriptionAre you ready to join a dynamic company? Join us as we continue growing in DFW!Do you have strong plumbing, electrical and HVAC trade skills? Do you like interacting with people and being in a customer service role? If you have demonstrated leadership skills, top notch technical skills and a commitment to quality service for...

  • Production Supervisor

    13 hours ago

    Grand Prairie, United States Belt Power Full time

    Job DescriptionJob DescriptionProduction SupervisorCompany Overview:Belt Power LLC is a full service distributor and fabricator specializing in the fulfillment of conveyor system requirements for the processing, manufacturing, and material handling industry. We place an emphasis on providing quality, value added components; as well as local service...

  • Dispatcher/Supervisor

    7 days ago

    Grand Prairie, United States Roadrunner Freight Full time

    Job Description Summary The Dispatcher oversees and coordinates freight traffic and off hour's customer service to ensure that company and customer expectations are met. Communicates with Independent Contractors (I/C) on their availability, match loads with I/C and customers and ensures that all pickups and delivers are met. Critical Job Functions: *...

  • Refrigeration Supervisor

    2 months ago

    Grand Prairie, United States Fresh Express Full time

    Job DescriptionJob DescriptionThe Refrigeration Supervisor is responsible for maintaining the refrigeration equipment that includes Installing, repairing, replacing, and performing preventative and corrective maintenance inspections on, but not limited to, Refrigeration equipment and system, Chilled water systems, Hydraulics, Wastewater and Waste systems,...

  • Maintenance Supervisor

    6 days ago

    Grand Prairie, United States Flex-N-Gate Corp Full time

    Overview Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in "Automotive News." A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position The 3rd shift Maintenance Supervisor...

  • Restaurant Service Ambassador

    6 days ago

    Grand Prairie, Texas, United States Whataburger Full time

    Welcome to Whataburger CareersShift TypeThe Restaurant Team Member is responsible for serving customers, managing payments, cooking and preparing food, cleaning and maintaining the overall quality of restaurant services. They collaborate with other team members to deliver timely, quality service to customers.Cheerfully serve customers delivering accurate...

  • Food & Beverage Supervisor

    5 days ago

    Grand Prairie, United States Suntex Marina Investors, LLC Full time

    Job DescriptionJob DescriptionPOSITION PURPOSE:The Operations Supervisor is responsible for keeping the restaurant running smoothly by handling day-to-day operations, managing resources and employees, and creating a safe, fun environment for staff and patrons. Plan, direct and oversee all bar operations including managing staff, ensuring product and service...