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Clinical Staff Manager
2 months ago
At Silverado, we prioritize not only our residents but also our valued associates. As a certified Great Place to Work, we provide competitive compensation and exceptional benefits to our full-time team members.
We are currently seeking a Clinical Staff Manager who is passionate about making a difference for our Frederick Community
Shift Schedule: Tuesday - Saturday (Some evening/overnight hours required)
Why choose Silverado Frederick?
We're ranked 6th nationwide by Fortune Magazine in their Best Workplaces in Aging Services list, marking our 3rd consecutive year in the top 10
Certified as a Great Place to Work for seven consecutive years
We value internal mobility; Silverado provides growth opportunities for just about any position on our teams
We offer education assistance programs to support school reimbursements and provide paid training
The non-negotiables:
High school education or equivalent
Experience in healthcare scheduling, preferably with dementia-related experience
Knowledge of dementia care and scheduling software
Willingness to work varying hours, including evenings, weekends, and holidays
Must have empathetic communication style and a "can-do" attitude
Dedication to working with seniors in a culturally diverse workforce
Must have valid driver's license, good driving record, and current auto insurance
Ability to work as a team member with other Silverado community leaders/department heads to develop quality assessment and improvement programs
Must be comfortable working in an environment with pets and assisting in the care of community pets, including, but not limited to, dogs, cats, and birds
What you will be doing:
Manages the scheduling function of the clinical department, including daily assignment sheets
Maintains the active database of caregiver shifts, preferences, and availability
Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests, and irregularities
Completes nursing schedules to assure proper coverage is met to meet resident needs, in addition to following staffing ratios according to the budgeted census of the community
Understands resident and community needs and makes appropriate scheduling decisions based on those needs
Responds in a timely and creative manner to emergent scheduling needs
Active supervision of caregivers-this includes appropriate time with the PM, NOC, and weekend teams
Assists with recruiting and onboarding of caregivers including interviews, offers, scheduling orientation, onboarding and shadowing
Maintains a database of associate licenses and/or certifications
Provides routine updates regarding new caregivers, call-offs, and scheduling needs to Administrator and/or DHS
Provides updates regarding use of overtime, missed meal and rest breaks, tardiness, contract labor, incentives, etc. to Administrator/Director of Health Services and makes appropriate recommendations to solve for any extensive overtime or contract labor issues
Manages timecards and approves payroll for the current weekly period for the clinical team
Works with HR and the DHS to manage performance concerns, workers compensation and associate leaves of absence
Coordinates and manages the overall training and continuing education of the clinical team and keeps such records
Budgeting, inventory, and ordering of clinical supplies
Participates and helps manage department quality improvement activities
Develops excellent relations with Silverado community associates - including connecting with the nurses and caregivers facilitating retention and satisfaction of all staff and assuring good communications with all leaders at the community
Supervises and evaluates associate conformance to policies and procedures under the direction of the Director of Health Services
Participates in community functions including family socials and open houses
We are looking for someone who:
Loves people
Has compassion and patience
Is comfortable working around animals and pets
A quick learner who is dedicated to professional growth
Is ethical, honest, dependable, and open-minded
Is an effective communicator in both verbal and written English
Silverado offers the following benefits to eligible employees:
401(k) matching
Health, Dental and Vision Insurance
Flexible Spending Account (FSA), Health Savings Account (HSA)
Paid time off
Tuition reimbursement and professional development assistance
Referral program
Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs
Silverado is not using outside recruiters to source for this position and will not accept agency or non-Silverado recruiter represented candidates in connection with this job posting.
To view California Consumer Privacy Act (CCPA) information, please visit this page:
To maintain our world class standard, all offers of employment with Silverado are contingent upon a satisfactory background check as well as drug screening, a physical and TB testing (if required for the position). Silverado also uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security.
EOE/M/F/D/V
