IT Specialist

2 weeks ago

Kansas City, United States Bureau Of The Fiscal Service Full time

The following are the duties of this position at the GS-11. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
- Provide support for the 24/7 Fiscal Service Network Operations Center (FSNOC) in the Kansas City (KCNOC), handling enterprise-level mainframe support, multiple hardware and communication systems, and the Bureau of the Fiscal Service integrated Wide Area Network Local Area Network (WAN/LAN) access and software operations.
- Provide troubleshooting support and work with Tier 2 and 3 technical staff to assist users of all organizations regarding the Fiscal Service WAN/LAN and large-scale mainframe using automated reporting and monitoring systems.
- Assist administrators and engineers in the operation and troubleshooting of data center device, operating systems, applications and hardware. This is accomplished by performing tasks assigned by the systems administrators and engineers.
- Assist computer facility staff in the operation and troubleshooting of the data center lighting, power and environmental controls. This is accomplished by performing tasks as assigned by the systems facility staff.
-Monitor activities, performance and availability of resources including mainframe platforms, distributed systems and communication services in support of the Fiscal Service WAN/LAN from an internal and external perspective using automated systems.

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