Quality & Regulatory Compliance Specialist

3 weeks ago


Northbrook, United States Crate & Barrel Full time

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Quality & Regulatory Compliance Specialist.

This position is responsible for managing product quality testing programs with internal and external partners to ensure that products we source, meet quality, safety, and regulatory requirements in the US, Canada, and select international markets.

This is a hybrid position that currently works four days per week (Monday-Thursday) in our Northbrook, IL corporate office.


A day in the life as a Quality & Regulatory Compliance Specialist…

Partner with the Product Design, Development and sourcing teams in the review of new product development and identify product regulatory, quality, and safety requirementsCommunicate product testing requirements for new and existing SKUs to agents and suppliersValidate that products comply with all U.S., Canadian, and International regulatory and safety requirements through the management of a robust product testing program. Monitor compliance to requirements and follow up with external partners to escalate as neededAct as the central point of contact for failed test results and partner with internal and external partners to implement corrective action plansManage the development and rollout of new product safety, quality, and compliance requirementsTrack and store test results from third party testing labs. Develop and implement any corrective action plans as requiredHarmonize and standardize our product testing protocols to ensure consistency of product testing requirements with independent testing providers and minimize costMonitor Consumer Product Safety Commission Recalls and review for applicability. Publish to the related merchandising teams and review protocols for any potentially required changesImplement and manage annual testing programs for items covered by the Consumer Product Safety Improvement Act

What you’ll bring to the table…

Possess knowledge of product regulations in North America (CPSC, FDA, etc) including state level regulations such as California Proposition 65Experience in creating test plans to mitigate product risk by determining and understanding product construction, materials, their intended uses, and potential risksExperience in reviewing new product categories or products to determine regulatory impactPossess an understanding of how regulations work and can impact consumer productsMindset to learn to create test plans to mitigate product risk by determining and understanding product construction, materials, their intended uses, and potential risksCommunicate complex regulatory requirements clearly and succinctly in both written and verbal format to both internal and external partners


We’d love to hear from you if you have…

A minimum of 2 years experience in Product Compliance, QA Engineering, Product Testing, Product Development, or equivalent experienceBachelor's degree preferred in Product Safety, Quality Assurance, or research based disciplineExperience with upholstered furniture and textiles a plusFamiliarity with Standards such as AATCC and ASTM a plus

#li-hybrid



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