Airport Services Duty Officer
2 months ago
We are recruiting for an Airport Services Duty Officer based in Chicago.
In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time departure of flights. You will also have overall control of the shift as a direct representative of the Airport Services Manager. You will also ensure punctuality and safety of all Qatar Airways operations.
Specific accountabilities include:
• Ensuring that passenger and aircraft handling practices conform to the safety and security standards
• Ensuring that all QR aircraft handling standards are met on a shift basis
• Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline
• Ensuring proper allocation of manpower and resources in the airport operations
• Completing checks to ensure adequate standards are maintained
• Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling
• Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
QualificationsThe successful candidate will have:
• Relevant experience in an airline or reputed Ground Handling Operations at supervisory level
• Strong background in Airport or GHA Operations
• Good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA
• Overall knowledge of airport functions within passenger and baggage handling, weight and balance and dangerous goods regulations
• Excellent customer focus and service delivery
Minimum two years of managerial experience is required for this position.
You must be authorized to work lawfully in USA. This position is not eligible for visa sponsorship.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
-
Airport Lounge Cleaner
1 month ago
Chicago, United States Hyde Park Hospitality Full timeAirport Lounge Cleaner Pay: $18.00-$19.00 per hour Cleaner Job Summary The Cleaner performs a full range of cleaning duties and responsibilities in support of the lounge operations at The Club lounge opening in Chicago Midway International Airport.Cleaning duties include but are not limited to restrooms, trash removal, and furniture.Clean rugs, carpets,...
-
Airport Lounge Cleaner
1 month ago
Chicago, Illinois, United States Hyde Park Hospitality Full timeAirport Lounge Cleaner Pay: $18.00-$19.00 per hour Cleaner Job Summary The Cleaner performs a full range of cleaning duties and responsibilities in support of the lounge operations at The Club lounge opening in Chicago Midway International Airport.Cleaning duties include but are not limited to restrooms, trash removal, and furniture.Clean rugs, carpets,...
-
Off Duty/Retired Police Officer
4 weeks ago
Chicago, United States Secureone Security Services Full timeJob DescriptionJob DescriptionSecureone Security Services is currently adding to our Off Duty Police Officer roster for future opportunities! When Off Duty sites open up, Secureone email blasts positions to our roster for Officers to fit within their busy schedules! Perfect for fulltime, Parttime or Retired Police Officers!Our Off Duty Police Officers make...
-
Airport Lounge Utility
2 months ago
Chicago, United States Hyde Park Hospitality Full timeJob DescriptionJob DescriptionJoin our team and receive a $300 sign-on bonus!Airport Lounge UtilityPay: $18.00-$19.00 per hourHyde Park Hospitality is hiring for Airport Lounge Utility Associates for The Club lounge opening at Chicago Midway International Airport!UTILITY JOB DESCRIPTIONThe work of Airport Lounge Utility includes performing full range of...
-
Airport Passenger Services Supervisor
5 days ago
Chicago, Illinois, United States Menzies Aviation, plc Full timePosition Overview:The Airport Passenger Services Supervisor is tasked with managing gate and counter operations, ensuring that our guests receive an exceptional experience from start to finish.Key Responsibilities:- Oversee the daily operations at the passenger service counters and gates.- Ensure the comfort and satisfaction of travelers throughout their...
-
Airport Lounge Porter
1 week ago
Chicago, United States Hyde Park Hospitality Full time $18 - $19Job DescriptionJob DescriptionJoin our team and receive a $300 sign-on bonus!Airport Lounge PorterPay: $18.00-$19.00 per hourHyde Park Hospitality is hiring a Porter for The Club lounge opening at Chicago Midway International Airport!Porter Job Summary:The Porter performs a full range of duties and responsibilities in support of the lounge operations. Puts...
-
Airport Lounge Porter
2 months ago
Chicago, United States Hyde Park Hospitality Full timeJob DescriptionJob DescriptionJoin our team and receive a $300 sign-on bonus!Airport Lounge PorterPay: $18.00-$19.00 per hourHyde Park Hospitality is hiring a Porter for The Club lounge opening at Chicago Midway International Airport!Porter Job Summary:The Porter performs a full range of duties and responsibilities in support of the lounge operations. Puts...
-
Manager - Airport Operations Customer Service
3 weeks ago
Chicago, Illinois, United States United Airlines Full timeThere's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...
-
Airport Lounge Supervisor
2 months ago
Chicago, United States Hyde Park Hospitality Full timeJob DescriptionJob DescriptionAirport Lounge SupervisorPay: $20.00-$22.00 per hourJob SummaryThe role of the Airport Lounge Supervisor is a hands-on leader, focused on executing policies, procedures, and brand standards to achieve guest satisfaction through coordinating administrative and operational activities of assigned team members at the new premium...
-
Airport Operations Customer Service Manager
5 days ago
Chicago, Illinois, United States United Airlines Full timeAt United Airlines, we are on an exciting journey to redefine the aviation industry. Our mission - Connecting People, Uniting the World - transcends mere transportation; it embodies our commitment to fostering opportunities in the communities we serve. With a workforce that reflects diversity and inclusion, we are poised for significant growth, aiming to...
-
Airport Lounge Cleaner
2 months ago
Chicago, United States Hyde Park Hospitality Full timeJob DescriptionJob DescriptionJoin our team and receive a $300 sign-on bonus!Airport Lounge CleanerPay: $18.00-$19.00 per hourCleaner Job Summary The Cleaner performs a full range of cleaning duties and responsibilities in support of the lounge operations at The Club lounge opening in Chicago Midway International Airport. Works to ensure lounge specified...
-
Airport Hospitality Supervisor
6 days ago
Chicago, Illinois, United States Hyde Park Hospitality Full timeJob OverviewPosition: Airport Lounge SupervisorCompensation: $20.00-$22.00 per hourRole SummaryThe Airport Lounge Supervisor plays a crucial role in managing the daily operations of the premium lounge at the airport. This position involves direct oversight of staff during shifts, ensuring that all activities align with the company's commitment to exceptional...
-
Airport Lounge Host
2 months ago
Chicago, United States Hyde Park Hospitality Full timeJob DescriptionJob DescriptionJoin our team and receive a $300 sign-on bonus!Airport Lounge HostPay: $18.00-$19.00 per hourHost Job Summary The Host is a personal representation of the service and overall hospitality of The Club lounge opening inside the Chicago Midway International Airport. They set the tone for the guest’s entire visit. Upon arrival at...
-
Airport Lounge Attendant
2 months ago
Chicago, United States Hyde Park Hospitality Full timeJob DescriptionJob DescriptionJoin our team and receive a $300 sign-on bonus!Airport Lounge AttendantPay: $18.00-$19.00 per hourLounge Attendant Job Summary The Lounge Attendant provides best-in-class guest service to our guests and is responsible for engaging with guests for the servicing of all food and beverage items inside The Club lounge opening at...
-
Airport Lounge Attendant
7 days ago
Chicago, United States Hyde Park Hospitality Full time $18 - $19Job DescriptionJob DescriptionJoin our team and receive a $300 sign-on bonus!Airport Lounge AttendantPay: $18.00-$19.00 per hourLounge Attendant Job Summary The Lounge Attendant provides best-in-class guest service to our guests and is responsible for engaging with guests for the servicing of all food and beverage items inside The Club lounge opening at...
-
Airport Lounge Bartender
2 months ago
Chicago, United States Hyde Park Hospitality Full timeJob DescriptionJob DescriptionJoin our team and receive a $300 sign-on bonus!Airport Lounge BartenderPay: $18.00-$19.00 per hourWe are hiring Bartenders for The Club lounge opening in Chicago Midway International Airport!BARTENDER JOB DESCRIPTIONThe description below is designed to indicate the general nature and level of work performed by team members...
-
Customer Service Agent
2 months ago
Chicago, United States Enterprise Mobility Inc Full timeOverview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Customer Service Agent. The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all...
-
Customer Service Agent
3 months ago
Chicago, United States Enterprise Holdings Full timeOverview: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Customer Service Agent. The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all...
-
Aviation Communications Specialist
5 days ago
Chicago, Illinois, United States AIRPORT MINORITY ADVISORY COUNCIL Full timePosition OverviewRole: Aviation Communications OperatorOrganization: Airport Minority Advisory CouncilNumber of Openings: 16 (Additional vacancies may arise based on budget considerations)Starting Salary: $58,560; Grade I-14Key ResponsibilitiesThe Aviation Communications Operator will be responsible for:Managing a communications console for police, fire, and...
-
Aviation Communications Specialist
5 days ago
Chicago, Illinois, United States AIRPORT MINORITY ADVISORY COUNCIL Full timePosition OverviewJob Title: Aviation Communications OperatorOrganization: Airport Minority Advisory CouncilRole Summary:The Aviation Communications Operator is responsible for managing communications within the airport environment, ensuring the safety and security of all personnel and passengers. This role involves monitoring various communication systems...