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Inside Sales Representative

2 months ago

Golden Valley, United States Bigos Management Inc. Full time
BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2023 FOR THE 9thTIME

LOCATION
Golden Valley, Minnesota (hybrid work option available, must be based locally)

SCHEDULE

This is a temporary position, 40 hours a week, through October 2024. Schedule options are flexible:

Monday - Friday: 8:00 - 4:30pm or 9:00 - 5:30pm or 10:00 to 6:30pm

1 - 2 Saturdays a month (receive Friday off those weeks)

SUMMARY

The Inside Sales Representative will engage with prospects via e-mail, SMS, and phone to identify available Bigos Management properties that will work best for the client and convince prospects to tour properties, while providing an exceptional client experience. The Inside Sales Representative is expected to function effectively with minimal direct supervision. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

ESSENTIAL JOB DUTIES

  • Respond to all e-mail and internet leads immediately through prospects preferred communication channel (outbound call, online chat, text, or email) and qualify the prospects based on needs
  • Inform the prospect on the advantages of renting from Bigos Management
  • Maintain working knowledge of the competition in the area
  • Communicate effectively with prospects to determine the best available apartment communities and floor plans to meet their needs, and cross-sell when appropriate
  • Consistently follow steps of service in following up with prospects with the goal of setting showing appointments with property Leasing Consultants
  • Work collaboratively with the site teams to foster a strong partnership with Leasing Consultants and Property Managers
  • Effectively utilize lead-management, project management, and supplemental software
  • Additional responsibilities as needed and assigned

QUALIFICATIONS

Education and Experience:

  • High school diploma or GED required
  • Two years of sales and/or marketing experience, preferably in the multi-family housing or hospitality industry
  • Sales contact management database experience preferred

Skills and Abilities:

  • Fluent in English and skilled in oral and written communication
  • Customer-focused and personable
  • Organizational, planning and time management skills
  • Maintain focus and productivity with minimal direct supervision
  • Detail-oriented, with strong work prioritization and organizational skills
  • Ability to learn, adapt, and utilize new technologies
  • Must be able to learn and follow proven steps of service

Physical Demands:

Must possess mobility to work in a home office or corporate office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. If elected, home office must have access to a dedicated internet connection and space to securely handle sensitive information.

Personal Protective Equipment: None

Work Environment: Office working conditions, hybrid work model


As set forth in Bigos Management’s Equal Employment Opportunity policy, we do not discriminate on the bases of any protected group of status under any applicable law. This applies to all terms and conditions of employment. Bigos Management also expressly prohibits any form of workplace harassment, discrimination, or retaliation.

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