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Operations Manager
4 weeks ago
- Assist in generating maximum financial performance, from their hotel during the assigned shift, within the framework of company direction, policies and procedures.
- Assist in championing all aspects of the Company Mission Statement, as it relates to their facility during the assigned shift. The top emphasis is Superior Guest Service and Product Quality as described in Our Quality Pledge, Our Big 3, Standards of Service and our One Team Values.
- Operate the hotel during the assigned shift, by preparing completing property inspections, shift briefings to communicate activities, assist in short-term trainings, and problem resolution.
- Maintain and support the organization's professional image and high ethics.
- Strong interpersonal/leadership skills, professional caring approach towards team members
- Guest first approach
- Basic Requirements:
- Experience: A minimum of two years’ experience, front-of-house operations.
- Education: College Education (2 years)
- Preferred Qualifications:
- Previous hotel management experience in Rooms, Food & Beverage or Sales
- Computer experience
- College Degree (4 Years)
- Well-Being Benefits:
- Health Insurance
- Dental & Vision Insurance
- Short & Long Term Disability
- Vacation Policy
- Incentive Eligible
- Long Term Planning:
- 401(k) Retirement Program
- Paid Life Insurance
- Tuition Reimbursement
- Team Member Programs:
- Our Big 3 Mission Statement Leaders of the Month/Year
- Annual Performance Appraisals and Wage Increase Opportunities
- Annual Team Member Banquets
- Annual Team Member Engagement Survey
- Discounted Room Rates for Team Members, Family and Friends
- Complimentary Room Stays
- Weekly Payroll
Source: Hospitality Online
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