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Suite Bartender | Part-Time | Iowa Events Center

2 months ago

Des Moines, United States teamworkonline Full time

Overview

The bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic.  They must be personable, professional and able to work in an ever changing fast-paced environment.  The employee must maintain excellent attendance and be available to work events as scheduled per business need.

 

This role pays an hourly rate of $10 and is tip eligible.

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

This position will remain open until November 30, 2024

Responsibilities

·         Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.

·         Follow the bar pre-shift notes and bar menus and provide service as described.  

·         Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.

·         Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.

·         Must pour drinks responsibly in accordance with company standards for serving size.

·         Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.

·         Must communicate a cut-off to a guest as required.

·         Listening and responding to any customer requests or concerns.

·         Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.

·         Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.

·         Request additional product or restock product as required

·         Ability to learn and use a POS (point of sale system).

·         Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.

·         Set-up and breakdown of bar equipment as required and assisting with organization of the cooler

·         Maintain TEAM / TIP’s certification for service of alcohol.

·         Other duties as assigned.

Qualifications

  • High school diploma or equivalent preferred
  • Six months or more experience bartending in a similar environment
  • Detail oriented, organized, and ability to multi-task & prioritize in a fast-paced environment
  • Ability to be self-directed while working in a team-oriented environment
  • Professional interpersonal communication skills with co-workers, guests and managers
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages)
  • Requires strict confidentiality in regard to private company information including event guests, event contracts and suite owners
  • Ability to acquire TEAM / TIPs certification for service of alcohol.
  • Ability to work a flexible schedule including nights, weekends and long hours.