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Information Technology Administrator

4 months ago

Clarksburg, United States U.S. Courts Full time

The Information Technology Administrator coordinates and oversees the court units' information technology networks and courtroom systems for the district. The incumbent performs both routine and complex courtroom and network administration duties, including developing standards, recommending, and implementing improvements to existing courtroom and/or network infrastructures and systems, and coordinating security measures. The duties also include collaborating with supervisors, managers, executives, and judges locally as well as other court units. The Information Technology Administrator works with all court units with unique requirements; thus, must ensure all network infra-structure architecture works cohesively to meet the needs of each agency.

Representative Duties:
Consult with and provide advice and guidance to judges, senior managers, and staff of the courts throughout the district and the circuit on current and future courtroom and network technologies and the automation of manual court processes. Recommend strategies and developments of software and hardware solutions to enhance both existing and new courtroom and network systems.
Oversee and troubleshoot the day-to-day operation of applicable technology used in the court to ensure reliable and effective operation. Develop, configure and perform requisite programming, adaptations, and upgrades to accommodate local needs.
Design, modify, configure, install, and maintain various courtroom and network technologies, devices and services (i.e. audio/visual equipment, switches, firewalls, etc.) and support infrastructures.
Perform courtroom and network maintenance and system upgrades including service packs, patches, security configurations, distribution systems, and wireless systems.
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the courtroom and network systems and infrastructures.
Develop, implement, and manage large- and small-scale projects from inception to delivery, including developing complex project plans, thorough design plans, and detailed timelines. Ensure adequate resources are available, coordinate and lead project meetings, and ensure projects are delivered on time and within the confines of the project budget.
Participate in research and recommendations of new technologies including new mobile technology, equipment for courtroom technology environments, and data networking.
Develop and conduct training for judges, court management, and user community to include courtroom technology, techniques, applications, and utilization of programs.
Maximize network performance through monitoring, troubleshooting, scheduling upgrades, system resource utilization, and collaborating with other network staff resources that optimize performance; provide tier two and three level network support to resolve issues.
Perform network scheduled testing and updates as assigned to validate redundancy to provide network connectivity in accordance with district requirements; secure network by establishing and enforcing policies to define and monitor network access; track network usage and trends; create baselines for capacity planning.
Collaborate and maintain contact with other IT/automation court personnel at different locations and levels for the purpose of remaining knowledgeable of developments, techniques, and user programs and support team members on various projects and initiatives.
Prepare and maintain documentation for local networks as well as for systems acquired from outside the court or the Administrative Office; prepare and maintain technical documentation for all hardware; produce reports for any standardized and ad hoc requests for upper management.
Monitor, review, and analyze internal controls to ensure development projects meet or exceed established controls and separation of duties.
Provide on-site support for divisional offices and remote hearing locations.
Perform other duties as assigned.