Housekeeping Manager

2 weeks ago

Miami Beach, United States Loews Hotels, LLC Full time
Housekeeping Manager

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Job Specific

  • Responsible for the smooth, efficient, cost effective operation of the Housekeeping Department including labor management, inventory control, and the development and maintenance of a positive and supportive work environment and inter/intra departmental relationships
  • Prepares daily work schedule to meet occupancy demands and room turn
  • Analyzes daily room turn and makes staff or procedural adjustments as necessary
  • Manages Housekeeping Rooms personnel
  • Assumes duties of Assistant Director of Housekeeping in Assistant Directors absence
  • Ensures aggressive and priority cleaning of vacant dirty rooms during tight turns
  • Ensures rooms are punched vacant ready promptly and provides any other assistance as needed on guest floors
  • Communicates and coordinates with Front Office operation
  • Inspects/evaluates physical condition of the hotel daily for cleanliness and necessary repairs
  • Ensures removal of Room Service trays from hallways and placement in appropriate location in service landings
  • Responsible for overseeing the activities of Housekeeping front line Staff
  • Greets and interacts with guests in an outstandingly friendly and professional manner
  • Works closely with Guest Services Manager to resolve all room discrepancies before the end of each day
  • Coordinates out-of-order rooms and room maintenance with Guest Services & Engineering
  • Possesses full knowledge of all matters relating to the proper administration of the Housekeeping department
  • Possesses full knowledge of the specific duties, responsibilities, and skills of each member of the Housekeeping department, and performs in any capacity as needed
  • Maintains close contact and ensures good communication with employees
  • Ensures that responsive and efficient repair services are provided to satisfy guest requests
  • Investigates guest complaints and takes corrective measures
  • Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect
  • Interviews and makes recommendations regarding hiring of personnel
  • Interviews and selects Housekeeping line level personnel
  • Provides training for employees regarding OSHA regulations, department policies and procedures, operation of equipment, and daily tasks
  • Provides employee safety training to prevent accidents, comply with OSHA regulations, and ensure hotel life safety
  • Sets agenda for guest awareness training
  • Coaches, counsels, retrains personnel as needed in order to ensure acceptable performance
  • Responsible for projects assigned to second and third shift employees, as applicable
  • Makes special work assignments in advance for special events such as meetings, dinners, dances, etc. that may affect the lobby staff, as required
  • Coordinates departmental activities to coincide with other hotel department requirements in order to maintain the overall cleanliness of the guestrooms, public areas, and other assigned areas of responsibility
  • Coordinates repair of Housekeeping equipment, vacuums, buffers, carts, furniture, etc.
  • Plans special lobby cleaning projects and ensures their completion, as applicable
  • Coordinates lobby maintenance projects with Engineering, as applicable
  • Plans maintenance of lobby floors, as applicable
  • Coordinates monthly accounting for all supplies requisitioned from other departments
  • Attends staff meetings, Pre-Cons, Rooms Meetings and other special meetings as required
  • Sets agendas for Housekeeping meetings and runs meetings regularly
  • Schedules contract maintenance with outside vendors, as applicable
  • Evaluates housekeeping department employee performance
  • Counsels employees regarding both positive and negative aspects of their performance, including accidents and safety violations
  • Ensures that lost and found items are turned into Security
  • Keeps Director and Assistant Director informed of all matters significantly affecting the department
  • Periodically inventories supplies and equipment
  • Stays current with industry related technological improvements geared toward product improvement and increased efficiency
  • Performs numerous responsibilities to meet time-sensitive deadlines
  • Concentrates on staff performance and customer needs, conducting situation analysis to make rapid decisions to ensure guest satisfaction
  • Ensures that responsive and efficient uniform room and repair services are provided, as applicable
  • Prepares department purchase requisitions
  • Conducts periodic storeroom inventories to ensure maintenance of adequate par levels necessary to support forecasted operational requirements
  • Communicates linen needs, monitors and reports consumption and preservation programs
  • Completes special projects related to housekeeping operations as assigned by the Director of Housekeeping
  • Establishes work routines and schedules which address the needs of the hotel and are flexible enough to respond to emergency situations and fluctuations in occupancy
  • Assists in the selection of employee uniforms and the determination of uniform purchase requirements, as applicable
  • Attends required hotel meetings to keep abreast of in-house activities/promotions and upcoming events; maintains communication with other departments within the hotel
  • Creates an environment which fosters excellent staff morale and staff retention is a priority
  • Administers Quality Assurance and Cyclical Programs
  • Administers Incentive/Rewards/Recognition Programs
  • Interacts with guests to solve problems and ensure satisfaction
  • Responsible for implementing control systems for keys, pagers, radios, etc.
  • Responsible for efficient operation of HOSTAR System
  • Ensures that Storeroom is kept well-stocked with all necessary supplies, and ensures that all needed supplies are ordered in sufficient time to prevent shortages
  • Ensures that Housekeeping office and storeroom are kept neat and organized
  • Responsible for the submission of all performance appraisals for assigned employees
  • Other duties as assigned

General

  • Promotes and applies teamwork skills at all times
  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
  • Is polite, friendly, and helpful to guests, management and fellow employees
  • Executes emergency procedures in accordance with hotel standards
  • Complies with required safety regulations and procedures
  • Attends appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Complies with hotel standards, policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes
  • Complies with and enforces hotel uniform and grooming standards

  • Hospitality Housekeeper

    6 days ago

    Myrtle Beach, United States Hospital Housekeeping Systems Full time

    Housekeeper / Room Attendant We're looking for friendly, compassionate, team players to join our housekeeping team! Clean guest rooms and public areas throughout the resort. Provide excellent service and quality to ensure a safe, clean, and comfortable environment where guests can relax. Responsibilities * Clean assigned areas of the resort, including...

  • Executive Housekeeper, Resorts

    6 days ago

    Myrtle Beach, United States Hospital Housekeeping Systems Full time

    Title: Director of Housekeeping Location: North Myrtle Beach Salary: $55K - $60K per year + bonus Resort housekeeping experience preferred. Required to work weekends and holidays. Executive Housekeeper, Resorts Lead a goal-oriented resort housekeeping department to create a team environment that is effective, productive, and rewarding. Together with...

  • Housekeeping Manager

    2 weeks ago

    Miami Beach, United States HirefinderRPO Full time

    We are seeking for a Housekeeping Manager, Someone who will provide supervision and direction for all housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.Essential Duties and ResponsibilitiesAnticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time...

  • Housekeeping Manager

    2 weeks ago

    Miami Beach, United States HirefinderRPO Full time

    We are seeking for a Housekeeping Manager, Someone who will provide supervision and direction for all housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.Essential Duties and ResponsibilitiesAnticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time...

  • Housekeeping Manager

    2 weeks ago

    Miami Beach, United States HirefinderRPO Full time

    We are seeking for a Housekeeping Manager, Someone who will provide supervision and direction for all housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.Essential Duties and ResponsibilitiesAnticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time...

  • Housekeeping Manager

    2 months ago

    Miami, United States Crew Life at Sea Full time

    Job DescriptionJob DescriptionKey Responsibilities:Lead and manage the housekeeping team, including room attendants, supervisors, and laundry staff, to ensure the cleanliness, comfort, and safety of guest accommodations and public areas.Develop and implement housekeeping procedures, standards, and training programs to ensure consistent quality and efficiency...

  • Esme Hotel

    1 month ago

    Miami Beach, United States Think Hospitality Full time

    **Duties and Responsibilities** - Perform daily inspections of guest rooms and common areas to ensure the best possible service - Recruit, hire and train new housekeeping associates - Manage inventories - Maintain strong communication with other departments particularly the Laundry Department, the Engineering Department, the Front Office and the Food and...

  • Housekeeper

    2 weeks ago

    Miami Beach, United States Household Staffing Full time

    Discreet couple on Fisher Island, FL is looking for a full time Housekeeper ASAP. The Ideal Candidate: We are seeking an experienced Housekeeper to join our household. Residence is a 4-bedroom condo, approximately 3000 square feet in size. We are looking for a dedicated and meticulous individual who can manage all aspects of cleaning, housekeeping, laundry,...

  • Housekeeping Manager

    2 weeks ago

    Miami, Florida, United States Loews Hotels, LLC Full time

    Housekeeping Manager A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.Job SpecificResponsible for the smooth, efficient, cost effective operation of the...

  • Housekeeping Manager

    1 month ago

    Miami, United States Royal Caribbean Group Full time

    HOUSEKEEPING MANAGERPosition SummaryHousekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective...

  • Housekeeping Manager

    1 month ago

    Miami, United States Royal Caribbean Group Full time

    HOUSEKEEPING MANAGERPosition SummaryHousekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective...

  • Housekeeping Manager

    2 months ago

    Miami, United States Royal Caribbean Group Full time

    HOUSEKEEPING MANAGERPosition SummaryHousekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective...

  • Housekeeping Manager

    2 weeks ago

    Miami, Florida, United States Loews Hotels & Co. Full time

    A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.Job SpecificResponsible for the smooth, efficient, cost effective operation of the Housekeeping Department...

  • Housekeeping Manager

    2 months ago

    Miami Beach, United States Think Hospitality Full time

    Job DescriptionJob DescriptionWe are seeking a detail-oriented, motivated Housekeeping Manager to join our hospitality team. As the head of our housekeeping department, you recruit, hire, and train housekeeping associates, perform daily inspections of rooms and public areas and ensure exceptional service to all customers. Additionally, you ensure adequate...

  • Housekeeper/Nanny

    5 days ago

    Miami Beach, United States Household Staffing Full time

    Job Title: Live-In Nanny/Housekeeper Location: Miami Beach, FL Position Type: Full-Time, Live-In Overview: We are seeking a dedicated and experienced Live-In Nanny/Housekeeper to join our household in Miami Beach. This role primarily involves ensuring the cleanliness and organization of the household, preparing meals, and providing care and support to our...

  • Assistant Housekeeping Manager

    14 hours ago

    Miami, United States Hotel Mandarine Regency Full time

    Overview of Position The Assistant Housekeeping Manager manages the housekeeping function for the overall Hotel, guest rooms, and public lobby space to ensure the highest standards of cleanliness and attractiveness. The Assistant Housekeeping Manager will supervise of team of Housekeeping Room Attendants, House Persons, Office Coordinators, and Public Area...

  • Housekeeper/Nanny

    7 days ago

    Miami Beach, United States Household Staffing Full time

    Job Title: Live-In Nanny/Housekeeper Location: Miami Beach, FL Position Type: Full-Time, Live-In Overview: We are seeking a dedicated and experienced Live-In Nanny/Housekeeper to join our household in Miami Beach. This role primarily involves ensuring the cleanliness and organization of the household, preparing meals, and providing care and support to our...

  • Housekeeper

    3 weeks ago

    Miami Beach, United States KW Property Management & Consulting Full time

    Clean hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, elevators, common rooms (party room, children's play room, fitness center) and other work areas so that health standards are met. Clean rugs, carpets, upholstered furniture Housekeeper, Building Maintenance, Cleaning, Equipment, Hotel, Property Management

  • Housekeeping Coordinator

    2 months ago

    Miami Beach, United States W South Beach Full time

    Job Number 24051468Job Category Housekeeping & LaundryLocation W South Beach, 2201 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryRun sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of...

  • Housekeeping Assistant Manager

    5 days ago

    Miami, United States EAST Miami Full time

    Job DescriptionJob DescriptionJOB DESCRIPTION Position Title: Assistant Housekeeping ManagerDepartment: Housekeeping Reports to: Director of Housekeeping/ Housekeeping ManagerNature of the JobBasic Purpose & Objective of the PositionTo assist with overseeing the operations of the Housekeeping department daily while maintaining the structure and well-being...