Field Operations Manager

Company Overview

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of our business. We’re dedicated to understanding our customers’ needs and goals to better serve them today and tomorrow. That’s why we’re always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.
And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire culture to life: 
•    We make it happen:  We are a company of go-getters, acting on every opportunity to help our company advance. 
•    We seek out perspective:  We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs.
•    We collaborate:  We put teamwork first, bringing in everyone’s ideas, because our collective energy makes us stronger.
•    We care:  We treat people how we want to be treated, listening closely and doing what’s right, even when it’s hard
By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued. 
 

Summary

This position will be responsible for overseeing and coordinating various field operations duties including construction, maintenance, pipeline, service, operational training when required, and assisting the management administration of company policy, procedures, and coordinating daily operations. 

Duties and Responsibilities

•    Provides oversight of customer requested and required work performed in accordance with Spire’s standards.
•    Protect Spire’s interests by ensuring all work is performed in accordance with Spire’s standard operating procedures and meet all regulatory  requirements.
•    Tracks the safety record of the department including injuries, first aid reports, motor vehicle and equipment incidents, and all other safety issues and leads team members to ensure all employees work safely to prevent or eliminate incidents.
•    Provides direction and accountability to assigned employees who are implementing and accomplishing the department’s business plan and ensuring continuous improvement of business processes.  
•    Initiates, plans, and coordinates the training programs with the Training Department.
•    Evaluate the region’s productivity levels and oversee efforts to maximize efficiency and minimize overtime. 
•    Functions as a liaison with various municipal organizations, fire departments, police departments, realtor organizations, and code enforcement officials.
•    Maintains a working knowledge of various federal, state and local regulatory agencies, regulations and compliance requirements to ensure continual company compliance, is an advocate for damage prevention and distribution system integrity.
•    Reviews and approves various documents, such as personnel requisitions, accident reports, safety meeting reports, invoices, etc.  
•    Maintain regular and frequent availability in all MOE territories to direct, assist in, or review the operation of the department’s daily routine and urgent or emergency activities. 
•    Secures information for and prepares periodic required reports and records.
•    Work with employees from Labor Relations to avoid and/or resolve grievances with collective bargaining employees.
•    Directs management and union employees in after-hours and weekend operations.
•    Represents and maintains an atmosphere of trust and mutual respect. 
•    Be engaged in the business to recognize and resolve issues and understand consequences of decisions.
•    Work with Field Operations Directors to develop cohesive long-term, strategic plans to ensure alignment with corporate initiatives and goals.  
•    Lead and develop their employees.
•    All other duties as assigned.
 

Essential Characteristics and Competencies
-Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality

-Ability to lead by example in support of the company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and

-Ability to lead, mentor and develop employees

-Recognize problems and respond, systematically gather information, sort through complex issues, understand consequences of decisions, seeks input from others

-Ability to make difficult decisions and communicate those decisions to others

-Ability to provide and communicate clear performance objectives

-Ability to lead by example, define roles/responsibilities, motivate, and set strategy

Supervisory Responsibilities

•    Responsible for management of administrators, supervisors, and bargaining unit employees in conducting safe, high-quality work in accordance with Spire’s standards.
•    Support and develop their management team to improve their level of leadership skills to ensure the safe operation of the distribution system and to continually improve the level of customer service that we provide.  
•    Responsible for continually motivating the members of the team to improve the level of safety awareness to achieve success with all the business unit and corporate safety goals and initiatives.
•    Lead by example in support of the Company’s values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skill and perspective.
•    Manages approved annual capital expense to budget while minimizing operating and maintenance expense and meeting schedule requirements.
 

Required Education (certifications, licenses)

•    High School Diploma or equivalent required.  College degree preferred.

•    Valid Missouri driver’s license or the issuing state’s equivalent and the ability to drive safely and accident free.

Required knowledge, skill and abilities

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A minimum of 5 years supervisory experience leading people is required
-5 years of field operations experience is preferred

-Knowledge of human resources, collective bargaining agreements and personnel procedures is preferred
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-Financial acumen and experience managing capital expense budgets preferred.

-Ability to work under pressure and meet tight deadlines.

-Ability to adapt in a fast-moving and changing work environment.

-Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people.

-Ability to work independently and manage time effectively to meet individual goals and deadlines.

-Ability to make difficult decisions and communicate those decisions to others.

-Ability to provide and communicate clear performance objectives.

-Ability to lead by example, define roles/responsibilities, motivate, and set strategy.

-Ability to work as part of a team and display a positive attitude for this dynamic environment.

-Knowledge of Spire’s standard operation procedures and OQ requirements is preferred.

Physical demands, environment and schedule

•    A mix of normal office conditions, outdoors exposed to all weather conditions, in construction areas with uneven surfaces and in areas exposed to loud audible noises.

Posting Requirements

We accept online applications through our career site at jobs.spireenergy
Disclaimer:  The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Spire Inc., and its subsidiaries are an Affirmative Action and Equal Employment Opportunity employer. 
 

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