Contact Representative- Women Veterans Call Center

Found in: beBee S US - 2 weeks ago

Canandaigua, United States Department Of Veterans Affairs Full time
Summary

Gender Specific Requirement: Only female applicants will be accepted for this vacancy.

This position is located within the Women Veterans Call Center (WVCC) at the VA Medical Center in Canandaigua, NY. The Contact Representative analyzes situations and facilitates/provides in-depth solutions based on the inquiries, questions, and/or concerns from women Veterans, their representative, families, and caregivers about the many VA healthcare services and resources available to women Veterans.



Duties

***THIS IS NOT A VIRTUAL POSITION *** Candidate must be willing and able to telework while living within 1 hour of duty location or work on-site based on agency needs.

Major duties and responsibilities include:

  • Conducts outreach calls to women Veterans not already enrolled in VA healthcare services;
  • Responds to inbound calls, chat messages, and text messages from women Veterans, family members, or caregivers;
  • Serves as a patient advocate and facilitator to ensure women Veterans' needs are being met;
  • Works collaboratively with VA programs providing accessibility to care;
  • Gathers, analyzes, and evaluates information from women Veterans;
  • Applies problem solving techniques to resolve or assist in resolving Veterans' issues/concerns;
  • Uses specialized knowledge of all VA benefits and health care services available to women Veterans to provide timely and appropriate problem resolution;
  • Researches regulations and policies as it relates to care and services to provide or to assist in providing resolution;
  • Coordinates incoming telephone calls and determines the nature of the call to provide additional services;
  • Utilizes computer technology to ensure continuity of care through accurate information collection, communication, and documentation;
  • Documents all calls, incoming and outbound, utilizing computerized documentation tool;
  • Provides referrals to other VA programs when further services are appropriate, to include Women Veterans Program Managers at VA Medical Centers;
  • Sends packets of information to women Veterans and individually tailors each packet to the callers' needs;
  • Performs follow-up calls;
  • Performs all other duties as assigned.
Work Schedule: Full-Time: Set shift between the hours of Monday through Saturday 8:00am - 10:00pm EST

Recruitment & Relocation Incentives: Not authorized

Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Financial Disclosure Report: Not Required

  • Contact Representative- Women Veterans Call Center

    Found in: beBee jobs US - 7 days ago

    Canandaigua, New York, United States Department Of Veterans Affairs Full time

    Summary Gender Specific Requirement: Only female applicants will be accepted for this vacancy. This position is located within the Women Veterans Call Center (WVCC) at the VA Medical Center in Canandaigua, NY. The Contact Representative analyzes situations and facilitates/provides in-depth solutions based on the inquiries, questions, and/or concerns from...

  • Contact Representative

    Found in: beBee jobs US - 7 days ago

    Canandaigua, New York, United States Department Of Veterans Affairs Full time

    Summary This position is located within the Women Veterans Call Center (WVCC) at the Canandaigua VA Medical Center in Canandaigua, NY. The Contact Representative analyzes situations and facilitates/provides in-depth solutions based on the inquiries, questions, and/or concerns from women Veterans, their representative, families, and caregivers about the many...

  • Women's Health Primary Care Physician

    3 days ago

    Canandaigua, United States SI2 Healthcare Full time

    Si2 HEALTHCARE is a Service Disabled Veteran Owned Small Business specializing in staffing highly skilled clinicians to serve our nation's veteran populations at government facilities across the United States.Seeking LOCUMS WOMEN'S HEALTH PRIMARY CARE PHYSICIAN for a three month period at the Canandaigua VAMC in Canandaigua, NY.Period of Performance:Late May...

  • Women's Health Primary Care Physician

    Found in: Appcast US C2 - 3 days ago

    Canandaigua, United States SI2 Healthcare Full time

    Si2 HEALTHCARE is a Service Disabled Veteran Owned Small Business specializing in staffing highly skilled clinicians to serve our nation's veteran populations at government facilities across the United States.Seeking LOCUMS WOMEN'S HEALTH PRIMARY CARE PHYSICIAN for a three month period at the Canandaigua VAMC in Canandaigua, NY.Period of Performance:Late May...

  • Women's Health Primary Care Physician

    Found in: Appcast Linkedin GBL C2 - 3 days ago

    Canandaigua, United States SI2 Healthcare Full time

    Si2 HEALTHCARE is a Service Disabled Veteran Owned Small Business specializing in staffing highly skilled clinicians to serve our nation's veteran populations at government facilities across the United States.Seeking LOCUMS WOMEN'S HEALTH PRIMARY CARE PHYSICIAN for a three month period at the Canandaigua VAMC in Canandaigua, NY.Period of Performance:Late May...

  • Women's Health Primary Care Physician

    Found in: Careerbuilder One Red US C2 - 3 days ago

    Canandaigua, NY, United States SI2 Healthcare Full time

    Si2 HEALTHCARE is a Service Disabled Veteran Owned Small Business specializing in staffing highly skilled clinicians to serve our nation's veteran populations at government facilities across the United States.Seeking LOCUMS WOMEN'S HEALTH PRIMARY CARE PHYSICIAN for a three month period at the Canandaigua VAMC in Canandaigua, NY.Period of Performance:Late May...

  • Outpatient Pharmacy Tech

    Found in: beBee S US - 2 weeks ago

    Canandaigua, United States UR Medicine Thompson Health Full time

    Main Function:Assists in the nonprofessional and clerical aspects of managing and operating the outpatient functions of the department.All medication-associated duties are performed under the direct supervision of licensed personnel (Registered Pharmacists).Required Job Specific Competencies:Demonstrates skill in daily communication including effectively...

  • Outpatient Pharmacy Tech

    Found in: beBee jobs US - 1 week ago

    Canandaigua, New York, United States UR Medicine Thompson Health Full time

    Main Function:Assists in the nonprofessional and clerical aspects of managing and operating the outpatient functions of the department.All medication-associated duties are performed under the direct supervision of licensed personnel (Registered Pharmacists).Required Job Specific Competencies:Demonstrates skill in daily communication including effectively...

  • Nursing Assistant

    Found in: beBee S US - 2 weeks ago

    Canandaigua, United States Department Of Veterans Affairs Full time

    Summary The Nursing Assistant provides a range of assistance and support for veteran patients, providing personal patient care including Activities of Daily Living, support for diagnostic procedures, performing technical nursing treatments as delegated by Nursing staff and documentation...

  • Outpatient Pharmacy Tech

    Found in: Talent US C2 - 7 days ago

    Canandaigua, United States Thompson Health Full time

    Main Function:Assists in the nonprofessional and clerical aspects of managing and operating the outpatient functions of the department.All medication-associated duties are performed under the direct supervision of licensed personnel (Registered Pharmacists).Required Job Specific Competencies:Demonstrates skill in daily communication including effectively...

  • Registered Nurse

    7 days ago

    Canandaigua, United States Ontario Center Full time

    Ontario Center is hiring a Registered Nurse (RN) Unit Manager in Canandaigua, NY. Duties: Handle all supervisory duties for assigned unit Help establish and implement employee policies and procedures Mentor less experienced nurses, offering clinical & career advice Maintain the standards of care for the unit Review Resident records & quality of...

  • Nursing Assistant

    Found in: beBee jobs US - 7 days ago

    Canandaigua, New York, United States Department Of Veterans Affairs Full time

    Summary The Nursing Assistant provides a range of assistance and support for veteran patients, providing personal patient care including Activities of Daily Living, support for diagnostic procedures, performing technical nursing treatments as delegated by Nursing staff and documentation under the guidance of a Registered Nurse. The Nursing Assistant is an...

  • Dental Laboratory Technician

    Found in: Talent US 2 C2 - 7 days ago

    Canandaigua, United States Veterans Health Administration Full time

    Summary This position supports the care of our Veteran population through the provision of all aspects of dental laboratory support in the areas of Prosthodontics, Oral and Maxillofacial Surgery as well as General Dentistry at the VA Medical Center in Canandaigua, NY. Duties ** *THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO...

  • RN Evening Supervisor

    6 days ago

    Canandaigua, United States Healthcare Nursing Center Full time

    Healthcare Nursing Center - GENERAL DESCRIPTION: Responsible for the residents in Elm Manor. Provide leadership and guidance for other professional and ancillary staff. Is responsible to assure the optimal level quality of care is provided to the residents. EDUCATION, EXPERIENCE AND QUALIFICATIONS : Must be a Registered Professional Nurse with current New...

  • Assistant Director of Nursing

    7 days ago

    Canandaigua, United States Ontario Center Full time

    Ontario Center is hiring a Assistant Director of Nursing (ADON) in Canandaigua, NY. DUTIES: Assist the DNS with management responsibilities and in maintaining the quality of care Responsible for Wound/Skin Rounds weekly Assist with compliance and ensure effective communication with all levels of nursing staff Meet the nursing medical needs of all...

  • LPN Office Nurse

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Canandaigua, United States Thompson Health Full time

    Best practices. Best people. Best place for you to be as you renew your passion for nursing and reach your highest potential. Don't wait. Join Thompson today.Full time, days positionMain Function:Functions under the clinical guidance of the Physician and midlevel providers of the practices and the Nurse Manager and participates in the multi-disciplinary...

  • Peri-Operative Attendant

    Found in: Talent US C2 - 7 days ago

    Canandaigua, United States Thompson Health Full time

    Full time, evenings hours with some call. What will you do?The role of the Perioperative Attendant is to assist the RN in the care of the Perioperative patient in the preoperative, perioperative and postoperative periods.Required Job Specific Competencies:Demonstrates the ability to work independently and exhibits flexibility in decision making and...

  • Emergency Department Tech

    Found in: Lensa US P 2 C2 - 7 days ago

    Canandaigua, United States UR Medicine Thompson Health Full time

    Place yourself in an environment where your growth is supported, your contributions valued and your successes celebrated. UR Medicine's Thompson Health is the premier healthcare provider in the Finger Lakes region. We have received Magnet® designation from the American Nurses Credentialing Center consistently since 2004. We have openings for Full Time &...

  • Utility Systems Repairer-Opera

    Found in: beBee S US - 2 weeks ago

    Canandaigua, United States Department Of Veterans Affairs Full time

    Summary Utility Systems Repairer-Operator (USRO) performs tasks involved in the operation, maintenance, and repair of the Canandaigua VAMC chiller plant/ AC shop. USRO will be assigned to the Chiller Plant but is still responsible for being able to assist with campus AC installs,...

  • Utility Systems Repairer-Opera

    Found in: beBee jobs US - 7 days ago

    Canandaigua, New York, United States Department Of Veterans Affairs Full time

    Summary Utility Systems Repairer-Operator (USRO) performs tasks involved in the operation, maintenance, and repair of the Canandaigua VAMC chillerplant/ AC shop. USRO will be assigned to the Chiller Plant but is still responsible for being able to assist with campus AC installs, mechanical shopin the winter months. Incumbent may be required to perform...