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Operations Manager
3 months ago
The Hilton Garden Inn Boston/Waltham is seeking a guest focused and numbers driven Operations Manager with leadership skills to join our TEAM. If you're looking for a rewarding management role and enjoy providing excellent customer service consider this exciting new opportunity
TEAM Culture:
Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with company that values them. Our hope is that each day you'll uncover new reasons to love what you do
T.E.A.M = Together Everyone Achieves More
TEAM Benefits:
Bonus eligible Health, Dental, Vision Life insurance 401k Career advancements Employee discounts Travel Discounts Paid time off We are conveniently located within walking distance from multiple bus lines for easy commutingIn this role you will:
As Operations Manager, you will direct and coordinate operations to improve productivity and efficiency in the Front Office, and Restaurant/Banquets.
In this role you will be responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing team members while maintaining the integrity of the company. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.
Requirements:
Minimum of three to five years’ related experience in a luxury brand hotel At least 2 years of supervisory experience in a hotel setting Previous Housekeeping and/Front Desk Management experience preferred Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms(OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack) Schedule flexibility is a must Have excellent English communication skills and able to read, write and speak fluentlySource: Hospitality Online
