USA-Business Analyst I
1 week ago
Location:- 100% Remote Role
Duration:- 12 Months
Description:
Title: Contract Membership Specialist (CMS)
- Utilize Model N Revenue Manager to Maintain the Membership Life Cycle of Large Organized Customers (LOC). This includes contract membership activities surrounding new eligibility and continued maintenance such as movement, additions, and deletions.
- Works independently with Revenue Manager platform to create and manage membership affiliations and eligibility status for both direct and indirect customers.
- Processes Master Data requests within SAP iShift according to business rules for Vaccines accounts.
- Resolve membership affiliation and inquiries from account management teams.
- Monitor Revenue Manager platform and boundary systems to confirm data accuracy.
- Responsibility for managing daily business tasks and processes with internal/external key stakeholders.
- Access and process data within reporting tools, including Revenue Manager, MicroStrategy, and boundary systems.
- Communicate and resolve membership discrepancies with internal and external customers; resolve inquires, maintain synchronization and integrity of membership.
- Create, maintain, and support a collaborative environment with external customers and internal business partners.
- Responsible and accountable for data compliance activities within membership and the oversight and execution of applicable processes and business decisions to achieve compliance.
- Ensure accurate and up-to-date membership files are retained according to audit/compliance requirements.
- Support and collaborate with Client Account Management team regarding contracting and membership processes.
- Proactively collaborate with internal teams and external customers to harmonize membership processes, resolve issues, and address business challenges.
- Comply with SOX and Government Pricing P&Ps.
- Support and follow all SOP documentation guidelines, compliance, and auditing processes.
Qualifications:
- Bachelor’s degree required.
- Model N and SAP iShift experience preferred.
- Experience in Contracting, Membership or Pricing preferred.
- Change and growth mindset with high degree of independence and adaptability to changing environments.
- Critical thinking and problem-solving mindset.
- Strong analytical thinking, Excel, and implementation skills.
- Excellent written/oral communication skills. Ability to communicate effectively and professionally.
- High level of attention to detail and accuracy.
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