Assistant Store Manager

2 months ago

McAllen, United States Chico's FAS Full time

We are customer obsessed, innovative, and have the best culture in retail. Join our team today

POSITION OBJECTIVE:
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Controls payroll and supply budget.

• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.

• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

• Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

• Motivates and inspires store team, developing a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with store teams and Store Manager to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

• Assists in recruiting, hiring and developing a high performing team.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assesses and coaches store team on performance.

• In partnership with the SM, resolves human resources issues in a timely and effective manner.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent

• 2+ years of retail management experience preferred

• Must be 18 years of age or older

• Excellent communication, verbal, and written skills

• Able to learn or adapt to technology provided by the company

• Proven excellent customer service skills with statistical track record in all areas of sales and leadership

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Strong leadership qualities, training and team building skills

• Knowledge of administrative aspects of store operations

• Able to communicate with customers and staff

• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

5496 La Plaza Mall

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Assistant Store Manager

    3 months ago

    McAllen, United States Stonebriar Auto Services LLC Full time

    Job DescriptionJob DescriptionWe're seeking talented candidates for an Assistant Store Manager position at Jiffy Lube. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we can help you take your career to the next...

  • Assistant Store Manager

    2 weeks ago

    McAllen, United States Extra Space Storage Full time

    Job DescriptionJob DescriptionAs an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Extra Space Storage is the largest self storage company in the United States by store count, with...

  • Store Manager

    2 months ago

    McAllen, Texas, United States Goodyear Full time

    Goodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAY Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and...

  • **Store Operations Manager**

    2 days ago

    McAllen, Texas, United States Express Full time

    Job Summary:We are seeking a highly motivated and experienced Store Operations Manager to join our team at Express. As a key member of our store leadership team, you will be responsible for executing all aspects of daily store operations, including driving sales, managing inventory, and ensuring exceptional customer service.Key Responsibilities:Execute all...

  • Automotive Store Manager

    3 months ago

    McAllen, United States RGV Tire Pros Full time

    Job DescriptionJob DescriptionCompany OverviewAt Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.Benefits and PerksExcellent Training and...

  • Store Manager

    3 months ago

    McAllen, United States Stonebriar Auto Services LLC Full time

    Job DescriptionJob DescriptionWe're seeking talented candidates for a Store Manager position at Jiffy Lube. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Automotive Services, America's fastest-growing Jiffy Lube franchise and we can help you take your career to the next...

  • Store Associate

    3 months ago

    McAllen, United States Shoe Carnival Full time

    ** Store Associate** * 728 E. Expressway 83, McAllen, TX, United States, 78503 **Description:** **This is a part-time position.** The Shoe Carnival Store Associate assists customers with selecting and purchasing merchandise and offers a Surprise in Store through excellent customer service. * Greets and interacts with customers using Total Customer Service...

  • **General Manager

    2 days ago

    McAllen, Texas, United States TMX Finance Family of Companies Full time

    About the RoleWe are seeking a highly motivated and experienced General Manager to lead our retail store team to success. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational efficiency.Key ResponsibilitiesStore Performance: Oversee and manage...

  • Assistant Manager

    3 months ago

    McAllen, United States RGV Tire Pros Full time

    Job DescriptionJob DescriptionCompany OverviewAt Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.Benefits and PerksExcellent Training and...

  • Store Manager

    4 weeks ago

    McAllen, United States Marc Jacobs Full time

    Job DescriptionJob DescriptionOVERVIEW: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Store Manager to lead its La Plaza Mall store in McAllen, Texas. The Store Manager partners with and supports the Sales Supervisor in all aspects of store functions: Sales Generation, People Development, Operations and Visual...

  • Store Associate Part-Time

    2 months ago

    McAllen, United States DSW Full time

    You must apply through our internal portal: ** Store Associate Part-Time** DATE: Apr 20, 2021 CITY: McAllen BRAND: DSW REQ #: 115099 LOCATION NAME: Palms Crossing, Mcallen DEPARTMENT: Stores **General Summary** Store Associates provide friendly service to customers shopping in-store and those engaging through omni-channel services. They assess the...

  • Store Sales Associate

    3 weeks ago

    McAllen, United States PPG Full time

    Immediately Hiring! Store Sales Associate in Mcallen, TX (E Hackberry Ave) Starting Pay $15.00 per hour Full Time Benefits and Weekly Pay! This position is for Full Time - Day Shift scheduled within store hours: Monday – Friday: 7am – 5pm Saturday: 8am – 12pm Sunday: Closed As a Store Sales Associate, you will be the reason our retail and...

  • Bilingual Assistant Manager

    5 days ago

    McAllen, Texas, United States Tricolor Auto Group Full time

    Job OverviewAbout UsTricolor Holdings is a comprehensive retail and financial services organization dedicated to providing vehicle sales and financing solutions to the Hispanic community across various states including Texas, California, New Mexico, Arizona, and Nevada. Our mission is to deliver exceptional customer experiences throughout our retail and...

  • Customer Service Teller

    3 months ago

    McAllen, United States Speedy Cash Inc Full time

    **Customer Service Teller - Store 175** at Speedy Cash McAllen, TX If you are looking for more than a job, join Speedy Cash to start your career! **We are providing new full-time team members with a $1000 New Employee Hiring Bonus!** ***** Paid out in two installments, the first $500 paid out after six months and the additional $500 paid out at 12 months of...

  • Office Manager

    4 months ago

    McAllen, United States Helzberg Full time

    Job Description The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals. Key responsibilities include: Procedural compliance to ensure that all transactions are handled in accordance with company policies and...

  • Retail Office Assistant

    2 months ago

    McAllen, United States Rooms To Go Full time

    Rooms To GoRetail Office Assistant Starting Salary: $14 - 16 per hour, depending on experience. Medical, Dental, Vision and other benefits available based on # of hours worked. Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office...

  • Sales Associate, Store 41

    2 months ago

    McAllen, United States Conn's Full time

    Job DescriptionRequirements: At least one year of prior work experience in selling goods or services; industries include, but are not limited to sales, hospitality, food service, or relatable industry. High school diploma, GED, or equivalency Proficient verbal and written communication skills Proficient computer skills to operate Conn's internal systems....

  • Customer Accounts Manager

    2 months ago

    McAllen, United States Aaron's Family of Companies Full time

    Customer Accounts Manager McAllen, Texas Overview As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department responsible for the renewal payment process and achieving company standards on non-renewal closing percentages....

  • Customer Accounts Manager

    1 month ago

    McAllen, United States Aaron's Full time

    Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide...

  • Customer Service Sales Assistant

    1 week ago

    McAllen, Texas, United States James Avery Full time

    Part-Time Sales AssociateJob Category: Retail/SalesJob OverviewAs a Part-Time Sales Associate, you will play a crucial role in enhancing the shopping experience for our customers. Your exceptional customer service skills will be essential in guiding customers through their selections and purchases.Key ResponsibilitiesDelivering exemplary customer service to...