Application Analyst

1 week ago

Boston, United States Kforce - United States Remote Work Freelance Full time
Description

A Kforce client in Boston, MA is seeking an Application Analyst who will perform system analysis, application administration, and application support activities for the HASTUS application, a transit scheduling and operations management application for the public transit industry. Responsibilities:

  • Application Analyst will perform system analysis activities for the full SDLC of the transit scheduling and operations management application, including requirements gathering, solution design, development, testing, implementation, and ongoing application support
  • Assist with developing detailed specifications for system modifications or enhancements, documenting functional and technical requirements
  • Configure application functional components, perform the definition of foundational data elements, and ensure proper version control of data elements
  • Develop and maintain technical support documentation, including troubleshooting procedures, runbooks, and system configuration guides
  • Respond to and resolve, or escalate, application issues raised by end-users and/or system alerts, performing detailed documentation of troubleshooting steps and/or issue resolution
  • Perform user access provisioning, including new user account establishment and access permission updates
  • As an Application Analyst, you will perform environment configuration and maintenance, including release installations, release promotions, and database refreshes
  • Schedule, monitor, and troubleshoot issues with batch processes
  • Perform ad-hoc data queries and generate ad-hoc reports
  • Provide content knowledge and clarifications to QA team regarding designed behavior of application to facilitate the creation of test scripts
  • Respond to each inquiry, whether from a customer, vendor, or coworker, in a courteous and professional manner
  • Participate in the on-call support rotation, responding to emergencies on a twenty-four (24) hour, seven (7) day per week basis while on-call
Requirements

Physical Demands and Working Conditions:

  • The work environment will be mostly a hybrid approach, with a combination of one (1) to two (2) days on- site and remote work
  • Work during communicated peak periods and not to exceed 40 hours in a week; During peak periods, work assignments may have varied start/end times, and may include weekends
  • The ability to travel to and work from various client facilities within a 15-mile radius from Downtown Boston; The client will not facilitate or provide transportation or transportation allowance

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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