Current jobs related to Guest Services Agent - Asbury Park - Sage Hospitality

  • Guest Services Agent

    3 months ago

    Asbury Park, United States Blueberry Hospitality Full time

    Job DescriptionJob DescriptionThe Berkeley Oceanfront Hotel is seeking Guest Service Agents for the 2024 summer season! Our GSA provides hotel guests with excellent service at the front desk from making the reservation to departure. The Front Desk Agent is responsible for providing check-in and check-out courteously and efficiently. Duties also include...

  • Guest Services Agent

    2 months ago

    Asbury Park, New Jersey, United States Sage Hospitality Full time

    Why us?:Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We...

  • Guest Services Agent

    7 hours ago

    Forest Park, Georgia, United States Midas Hospitality Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Residence Inn hotel in Clayton, MO. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling room assignments, and ensuring a seamless experience for all hotel visitors.Key Responsibilities:Guest Services:...

  • Guest Services Agent

    1 month ago

    College Park, United States Quorum Hotels Full time

    DescriptionThe Hampton Inn College Park is looking for Guest Services Agentsto join the team! The Guest Services Agents check are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests,...

  • Guest Service Agent

    2 weeks ago

    Winter Park, United States Winter Park Resort Full time

    POSITION SUMMARY: The Guest Services Agent is responsible for providing exceptional guest service by assisting guests with information, selection of appropriate Ski & Snowboard School lessons/programs, rental products, season passes & lift tickets, directing expectations and processing sales.  The Agent is responsible for daily reporting and accounting...

  • Guest Service Agent

    1 month ago

    Menlo Park, United States Radiate Hospitality Full time

    What We Look For... We are looking for a Guest Service Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guests. The Key Responsibilities: Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and...

  • Guest Service Agent

    2 months ago

    Park City, United States Waldorf Astoria Park City Full time

    DescriptionWaldorf Astoria is looking for aGuest Services Agent to join the Front Office Team in Park City! At Waldorf Astoria Park City, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage...

  • Guest Services Agent

    2 months ago

    Tinley Park, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: Tinley Park, IL, US, 60477 Property Name: La Quinta by Wyndham Chicago - Tinley Park Req Id: 17047 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Chicago - Tinley Park location in Tinley Park , Illinois . **Job Summary** The Guest Service Agent is responsible for...

  • Guest Service Agent

    2 months ago

    Menlo Park, United States Hotel Nia Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Service Agent

    2 months ago

    Winter Park, United States Winter Park Resort Full time

    ** Guest Service Agent - Summer Season** **Job Category****:** Hospitality **Requisition Number****:** GUEST08673 Showing 1 location **Job Details** **Description** **WINTER PARK RESORT OVERVIEW:** **WHO WE ARE:** At just 67 miles away, Winter Park is the closest major mountain destination to Denver. Dont be fooled by our convenient location, though youll...

  • Guest Service Agent

    3 weeks ago

    Winter Park, United States Winter Park CO Full time

    Seasonal (Seasonal) Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass...

  • Guest Services Representative

    1 week ago

    Asbury Park, New Jersey, United States Sage Hospitality Full time

    About Us:At Sage Hospitality Group, we seek visionary leaders who embrace innovation and challenge the status quo. We are not merely filling positions; we are searching for dynamic individuals eager to ascend in their careers. Sage offers pathways for professional development and personal satisfaction, focusing on the elements that nurture our humanity and...

  • Overnight Guest Services Agent

    2 months ago

    Park City, United States Waldorf Astoria Park City Full time

    DescriptionWaldorf Astoria is looking for an OvernightGuest Services Agent (Full Time)  to join the Front Office Team in Park City!At Waldorf Astoria Park City, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. With 150 rooms, 4,000 square feet of banquet space, and...

  • Guest Service Agent

    1 month ago

    Winter Park, United States Winter Park Resort Full time

    ** Guest Service Agent - Seasonal - $16.50/hour** **Job Category****:** MOUNTAIN OPERATIONS **Requisition Number****:** GUEST010336 Showing 1 location **Job Details** **Description** **WINTER PARK RESORT OVERVIEW:** **WHO WE ARE:** At just 67 miles away, Winter Park is the closest major mountain destination to Denver. Dont be fooled by our convenient...

  • Guest Service Agent

    3 months ago

    Winter Park, United States Winter Park Resort Full time

    ** Guest Service Agent - Seasonal - $16.50/hour** **Job Category****:** MOUNTAIN OPERATIONS **Requisition Number****:** GUEST010336 Showing 1 location **Job Details** **Description** **WINTER PARK RESORT OVERVIEW:** **WHO WE ARE:** At just 67 miles away, Winter Park is the closest major mountain destination to Denver. Dont be fooled by our convenient...

  • Guest Service Agent

    7 days ago

    Park City, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0AXNE [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Service Agent

    1 month ago

    Park City, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0AU8P [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Overnight Guest Services Agent

    2 months ago

    Park City, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0ATGJ [Front Desk Agent / Concierge] As a Guest Services Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Overnight Guest Services Agent

    2 weeks ago

    Park City, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0AWPM [Front Desk Agent / Concierge] As a Guest Services Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Service Agent

    3 months ago

    Park City, United States Hilton Hotels & Resorts Full time

    As a Guest Service Agent, you would be responsible for the check-in and check-out process as well as answering questions regarding regarding local dining and attractions, hotel hours of operations, and other guest requests. Specifically you would be Guest Service, Agent, Guest, Service, Hospitality, Retail

Guest Services Agent

2 months ago

Asbury Park, United States Sage Hospitality Full time

Why us?:
Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world’s best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here.

Job Overview:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities:
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.

Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.

Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.

Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.

Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

Maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications:
Education/Formal Training

High School diploma or equivalent

Experience

None required

Knowledge/Skills

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.

Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.

Must be fluent in oral and written English.

Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to read written communiques and monochrome computer screen.

Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.

Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.

90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.

Mobility - must be able to reach all areas of hotel to assist clients.

Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Hospitality|Hotel|Host