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Senior UX Researcher

3 months ago

New York City, United States Aquent Full time

This role is open to the NYC tri-state area. Must go on site to New Brunswick occasionally for big meetings. 

Our Fortune 500 Consumer Goods and Healthcare client is looking for a Senior UX Researcher to join their Experience Design Group. The UX Researcher will be closely involved in researching and contributing to the strategy of a brand center website redesign.

 

Candidate will contribute to the organization in the following ways:

  • Leading UX research on multiple high-visibility workstreams crossing the enterprise-ranging from consumer web experiences to corporate/internal strategy and planning-with responsibilities including project scope and definition, prioritization, and future planning.
  • Conducting strategic and tactical research to provide impactful insights and recommendations sensitive to project needs at critical points in products' lifecycles.
  • Conducting qualitative and quantitative research to triangulate data sources for a balanced understanding of user experiences.
  • Collaborating cross-functionally with stakeholders from Marketing, Branding, and Analytics teams to identify high-impact research problems and potential new research opportunities.
  • Collaborating with UX designers and the broader UX (XD) chapter on initiatives related to creating systematic improvements to research documentation such as templates, service roadmaps, etc.
  • Producing insight decks, research plans, scripts, journey maps
  • Effectively communicating research findings, conceptual ideas, detailed design, and design rationale both verbally and visually. MUST HAVE STRONG SLIDE DECK DEVELOPMENT EXPERIENCE - UNDERSTAND HOW TO PRIORITIZE INFO AND PRESENT IT SUCCINCTLY.
  • Guiding the research process, driving decisions, giving clear feedback, tracking issues, responding positively and calmly to shifting priorities, opinions, demands and timelines with management guidance.
  • Embracing challenges and inspiring new ways of thinking.

 

Qualifications:

  • Bachelor's degree
  • Minimum of seven years of UX research experience.
  • Strong knowledge of user interface research processes and methodology, particularly as applied to Web and digital-based applications and consumer electronics including Agile and lean user-experience processes.
  • A compelling portfolio of work demonstrating high-quality user research within a variety of projects.
  • A strong understanding of current design trends, processes, and theories
  • A passion for creating products that resonate emotionally with people
  • A combination of strong conceptual thinking and strategic skills with an ability to understand customer needs, motivations and behaviors and translate them into actionable deliverables.
  • Must be able to function as a team leader as well as an individual contributor.
  • Excellent communication and organization skills.
  • Experience working collaboratively with all levels of corporate leads, designers and strategists.
  • Experience with Figma a plus.

The target hiring compensation range for this role is $90/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match (if applicable)

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. 

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through  Aquent Gymnasium . More information on our awesome  benefits  

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.