It Asset Manager

1 month ago


Houston, United States Cynet Systems Full time
  • Responsible for working closely with the Change Management Process which is the gateway to the CMDB to address issues like unauthorized changes, leading to faults in the CMDB.
  • Responsible for creating and publishing CMDB Audit report and audit tracker and interface with the CI Support owners to ensure remedial action to audit gaps.
  • Responsible for creating and publishing CMDB performance reports and driving improvement plans in collaboration with the Process owner.
  • Responsible for educating the technology tracks on how to use the CMDB and ensuring they understand their role by the policies and procedures of the Configuration Management Process.
  • Responsible to work with Product Management, development, and QA teams toward defining the right ITAM content for our ITAM customers.
  • Fixing integration issues such as Client Asset Manager integration with SCCM, JAMF, Windows server, and ESX host for discovering the attribute values and updating them in CMDB.
  • Experience in one or more ITAM Tools (including ServiceNow Hardware Asset Management / Client Asset Manager).
  • Collaborate with the Procurement team for creating CMDB Health Dashboard for Executive Decision Making and RU Billing.


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