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Leadership and Organization Development Consultant

3 months ago

Saint Paul, United States Metropolitan Council Full time
WHO WE ARE

This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us is on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

What Learning and Organization Development (LOD) does:
We are part of the Human Resources department and provide training and development services for all divisions of the Metropolitan Council. We support employee learning by providing training, education, and development opportunities for Council employees. We also support the overall effectiveness of the organization by providing consulting services to managers and leaders. We reinforce organization strategy and initiatives that enable managers, leaders, and employees to engage and align to the business, mission, vision and strategy. We are responsible for supporting organizational processes and leading change management activities that are designed to create employee value proposition. We partner with customers to listen, assess, advise, create and deliver effective training and OD solutions. We believe in the potential of others.

How your work would contribute to our organization and the Twin Cities region:

The Leadership and Organization Development (LOD) Consultant will deliver organization development and learning services to individual, departmental and organizational clients. This person will identify performance improvement needs; design, recommend and implement appropriate Interventions to resolve identified issues in partnership with clients such as conflict resolution, coaching and team building; design and deliver programs and training for leadership, management, professional and technical skill development; design and facilitate strategic planning sessions; facilitate administering and providing feedback using a variety of assessment tools; and partner with other human resources specialists to integrate the delivery of human resources services and programs, ensure consistency in philosophies, and align with business unit goals.

What you would do in this job

  • Provide organization development (OD) consultation to all levels of Council management to support agency strategic direction. Identify performance issues through interview, focus group, assessment and data collection and analysis. Research and implement appropriate OD models and tools for use in the design of recommended interventions. Contract with clients to identify project objectives, outcomes, timeline and measurement. Design interventions; coach clients; and provide process facilitation, change management resources and tactical support during implementation of interventions.
  • Provide learning resources, tools, activities, workshops and programs to ensure that Council employees acquire and maintain the knowledge and skill needed for effective job performance. Conduct training needs assessment at the organization, department and individual levels. Analyze required employee knowledge and skill against actual performance to identify training needs. Write training objectives, select training methods/strategies, develop training content/materials, deliver training and evaluate training outcomes. Implement strategies to maximize adult learning in all training design.
  • Research specific human resource development (HRD) concerns, making appropriate recommendations to management.
  • Participate as a team member in the LOD work unit, LOD's Learning Institute team, LOD's OD team, HR consulting team and the Human Resources department as a whole.
  • Other duties as assigned or apparent.
What education and experience are required for this job (minimum qualifications)

Any of the following combinations of completed education (degree field of study in education, industrial relations, psychology, social sciences, business, or related field) and experience (in training and organizational development consultation):
  • Master's degree with three (3) years of experience
  • Bachelor's degree with five (5) years of experience
  • Associate degree with seven (7) years of experience
  • High school diploma/GED with nine (9) years of experience
What additional skills and experience would be helpful in this job (desired qualifications):
  • Experience in training: designing, developing, delivering, and evaluating learning programs that support organization objectives and are aligned with organization goals in both government and private industry, including blue-collar and union environments.
  • Experience providing OD (Organization Development) consulting services, such as change management, team building, conflict resolution, strategic planning, coaching and goal setting to managers, work units and organizations in both government and private industry, including blue-collar and union environments.
  • Experience working at all organizational levels, from senior management to individual contributors.
  • Experience managing multiple learning and development and/or OD projects.
  • Experience in electronic training (e-learning) design, development, and deployment.
  • Certified in training and/or leadership development systems, such as Gallup's Strengths, Myers-Briggs Type Indicator, Social Styles, 360 assessments, Disc Profile, and EQ-i 2.0.
  • Certified in other relevant training and/or leadership development systems not listed above.
  • Experience facilitating groups.
  • Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees
What knowledge, skills and abilities you should have within the first six months on the job:
  • Knowledge of organization development theory and practice.
  • Knowledge of adult learning principles, training techniques and process facilitation.
  • Knowledge of and experience in training or project evaluation and in administration and interpretation of assessments.
  • Ability to design, develop, deliver, and evaluate learning programs that support organization objectives and are aligned with organization goals.
  • Group facilitation skills.
  • Coaching skills; adept and comfortable giving critical and balanced feedback regardless of level.
  • Interpersonal skills with the ability to develop strong working relationships.
  • Verbal and written communication skills to include speaking publicly and creating training materials.
  • Organizational and administrative skills.
  • Knowledge and use of project management practices.
  • Ability to manage multiple projects.
  • Ability to work independently and prioritize workload to meet established deadlines.
  • Ability to work with confidential and sensitive information.
  • Intermediate skills in Word, Excel, PowerPoint and web-based publishing.
  • Skills in developing computer-based training.
  • Ability to read, analyze and interpret professional journals, technical procedures and government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present Information and respond to questions from groups of customers or clients.
  • Ability to apply basic mathematics and interpret statistics presented in professional journals and assessment instrumentation.
  • Skill and persuasion in dealings with others both inside and outside of the department. Interactions with others generally require influencing, instructing and negotiating with individuals at all levels.
  • Ability to promote an equitable, positive and respectful work environment that values diversity of all employees.
What you can expect from us:
  • We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
  • We encourage our employees to develop their skills through on-site training and tuition reimbursement.
  • We provide a competitive salary, excellent benefits and a good work/life balance.
More about why you should join us Additional information

Union/Grade: American Federation of State, County, and Municipal Employees/Grade I
FLSA Status: Exempt
Safety Sensitive: No

What your work environment would be:
You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.

What steps the recruitment process involves:

  1. We review your minimum qualifications.
  2. We rate your education and experience.
  3. We evaluate a candidate 30-minute training presentation.
  4. We conduct a structured panel interview.
  5. We conduct a selection interview.
Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.