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Field Service Technician
1 month ago
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience 3 years plus supporting Desktops, Laptops, and Printers. 3 years plus of customer service experience Excellent technical troubleshooting and customer service skills Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
Desired Skills & Experience CompTIA A+ OEM Printer Warranty Certifications OEM Laptop/Desktop Warranty Certifications Server experience
What You Will Be Doing Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed Maintain good customer focus meeting deadlines and service level agreements (SLAs)
