![WarHorse Gaming Omaha](https://media.trabajo.org/img/noimg.jpg)
Lead Slot Technician
1 month ago
Lead Slot Technician
Summary DescriptionThe Lead Slot Technician is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience.
Essential Job Functions/Duties- Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC.
- Work with team on projects and provide updates.
- Responsible for daily operations tasks and a shift summary.
- Provides customer service and assists guests with property and game information.
- Responds to guest concerns in a considerate, professional, and positive manner. Shows genuine concern and empathy, actively listens to the guests, and take ownership of their concerns and follows through to a resolution.
- Maintains technical standards and procedures to ensure effective ongoing maintenance of slot machines and ETG’s.
- Provide support on ATM’s, Promotional Kiosks, Card Printing Kiosks, Sports betting Kiosks and Table Games electronic equipment.
- Maintains equipment to approved standards and schedules and strives for 100% game uptime.
- Performs urgent repairs and other maintenance activities in accordance with manufacture guidelines and departmental procedures.
- Inspects all new machines and conversions kits prior to installation onto the gaming floor.
- Performs slot machine/bank moves, installation, and reconfigurations on the gaming floor.
- Ensures smooth and efficient operations by collaborating with the Slot Operations department and management regarding all aspects of the technical operations.
- Reports all relevant information to management as required.
- Troubleshoots and repairs all electronic gaming equipment to the component level.
- Effectively communicates all operational and technical breakdowns and provide solutions to team members.
- Investigates slot variances to identify and correct allâ¯possible causes for reported variances per company policies.
- Investigates all slot cheating attempts, malfunctions, and substandard equipment repair within all assigned areas. â¯
- Assists all departments in providing outstanding guest service to all patrons for an overall excellent customer experience.
- Maintains meticulous security of keys, radios, handheld devices, and any other items issued to them and complies with company safety standards.
- Attends all required training meetings.
- Assists in the training of new employees as directed.
- Adhere to the company guidelines and regulations for Underage, Compulsive and Problem Gambling.
- Must be flexible in scheduling based 24/7 business needs.
- Performs other tasks as assigned.
- Must be 19 years of age or older.
- High School diploma or GED required or relevant experience.
- Two (2) years of experience as a Slot Technician, related field or electronics degree or certification.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Prior training in a technical field is strongly preferred.
- Slot machine player tracking system installation and theory.
- Proficient with Microsoft Office Suite or related software.
- Prior experience using Smart Phones and/or Tablet applications strongly preferred.
- Guest Focus
- Communication Proficiency
- Teamwork Orientation
- Collaboration Skills
- Flexibility
- Problem Solving
- Ethical Conduct
- Decision Making
- Stress Management/Composure
Travel is primarily local, although some out-of-area and overnight travel may be expected
Work HoursDue to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.
Certification RequirementsIs this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No
Gaming License Required? Ability to secure and maintain NE Gaming License.
Other Certifications? N/A
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.
Physical Requirements AssessmentRating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels
Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.
Work Environment1 Accessibility of all worksites required for the position
1 Exposure to weather and temperature extremes
1 Exposure to darkness
1 Exposure to cramped spaces
1 Exposure to loud noises
1 Exposure to chemicals and fumes
1 Exposure to dust
1 Exposure to heights
1 Exposure to work safety hazards
3 Exposure to secondhand smoke
2 Amount of overtime/extended work hours required
Physical Effort2 Physical mobility: movement from place to place on the job, considering distance and speed
2 Physical agility: ability to maneuver body while in place
2 Ability to lift up to 75+ lbs.
2 Physical strength to manage routine office materials and tools
2 Dexterity of hands and fingers
2 Dexterity of feet
2 Physical balance: ability to maintain balance and physical control
2 Coordination: including eye/hand, hand/foot, etc.
2 Endurance: prolonged physical activity with limited opportunity to rest
Mental Effort2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
2 Memory, considering the amount and type of information
2 Complexity of decision making
2 Time pressure of decision making
2 Analytical thinking
2 Conceptual thinking
2 Ability to compute basic math calculation
Communication1 Fluency in English
0 Fluency in another language
3 Verbal communication
3 Written communication
1 Non-verbal communication
Sensory Abilities3 Ability to see
3 Ability to distinguish colors
1 Ability to hear
1 Ability to smell
0 Ability to taste
1 Sense of touch
We can recommend jobs specifically for you Click here to get started.Source: Hospitality Online
-
Lead Slot Technician
1 month ago
Omaha, Nebraska, United States WarHorse Gaming Omaha Full timeSummaryLead Slot TechnicianSummary DescriptionThe Lead Slot Technician is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience.Essential Job Functions/DutiesPractices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. Work...
-
Lead Slot Technician
13 hours ago
Omaha, United States WarHorse Gaming Omaha Full timeSummary Lead Slot Technician Summary Description The Lead Slot Technician is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience. Essential Job Functions/Duties Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha,...
-
Lead Slot Technician
3 days ago
Omaha, Nebraska, United States WarHorse Gaming Omaha Full timeSummaryLead Slot TechnicianSummary DescriptionThe Lead Slot Technician is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience.Essential Job Functions/DutiesPractices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC.Work with...
-
Lead Slot Technician
3 weeks ago
Omaha, Nebraska, United States WarHorse Casino Full timeSummary:Lead Slot TechnicianSUMMARY DESCRIPTION:The Lead Slot Technician is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience.ESSENTIAL JOB FUNCTIONS/DUTIES:Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC. Work...
-
Slot Technician II
1 month ago
Omaha, United States WarHorse Gaming Omaha Full timeSummary Slot Technician II Summary Description The Slot Technician II is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience Essential Job Functions/Duties Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. Performs...
-
Slot Technician II
3 weeks ago
Omaha, Nebraska, United States WarHorse Gaming Omaha Full timeSummarySlot Technician IISummary DescriptionThe Slot Technician II is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experienceEssential Job Functions/DutiesPractices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. Performs ongoing...
-
Slot Technician II
1 month ago
Omaha, Nebraska, United States WarHorse Gaming Omaha Full timeSummarySlot Technician IISummary DescriptionThe Slot Technician II is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experienceEssential Job Functions/DutiesPractices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. Performs ongoing...
-
Slot Technician II
3 days ago
Omaha, Nebraska, United States WarHorse Gaming Omaha Full timeSummarySlot Technician IISummary DescriptionThe Slot Technician II is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experienceEssential Job Functions/DutiesPractices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.Performs ongoing...
-
Slot Technician II
13 hours ago
Omaha, United States WarHorse Gaming Omaha Full timeSummary Slot Technician II Summary Description The Slot Technician II is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience Essential Job Functions/Duties Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC. Performs...
-
Lead Generator Technician
1 month ago
Omaha, United States HM Cragg Full timePosition Overview:The Lead Generator Technician has a critical role in all activities related to the Generator Service Department. In this role, you will act as an in-field technical expert under the direct supervision of the Regional Service Manager. This service team member provides leadership and support to all HM Cragg Service Technicians in the region...
-
Surveillance Technician-Omaha
1 month ago
Omaha, United States WarHorse Gaming Omaha Full timeSummary Summary Description The Surveillance Technician is responsible for ensuring the surveillance system, Access/Alarm Systems, and various peripheral Surveillance Department Systems are maintained and are functioning to meet or exceed the Nebraska Racing & Gaming Commission regulations. Essential Job Functions/Duties Essential duties and tasks that...
-
Surveillance Technician-Omaha
1 month ago
Omaha, Nebraska, United States WarHorse Gaming Omaha Full timeSummarySummary DescriptionThe Surveillance Technician is responsible for ensuring the surveillance system, Access/Alarm Systems, and various peripheral Surveillance Department Systems are maintained and are functioning to meet or exceed the Nebraska Racing & Gaming Commission regulations.Essential Job Functions/Duties Essential duties and tasks that must be...
-
Processing Technician
1 month ago
Omaha, United States Accel Entertainment Gam Full timeABOUT ACCEL ENTERTAINMENT Accel Entertainment is the largest Gaming Terminal Operator in the country. We provide slot machines, redemption terminals, and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops, and fraternal and veteran establishments across the country. Our focus is providing...
-
Licensed Veterinary Technician
1 month ago
Omaha, United States Sirius Veterinary Orthopedic Center Full timeJob DescriptionJob DescriptionLicensed Veterinary Technician - ICU LeadWe are looking for a confident and motivated, hard working Licensed Veterinary Technician to join our team.Sirius Veterinary Orthopedic Center employs 3 Full-Time Surgeons who operate 5 days a week. Our facility is equipped with 4 operating suites, Mindray WATO EX-35 anesthesia systems,...
-
Lead Audio Visual Technician
4 weeks ago
Omaha, United States Inspire Event Technologies LLC Full timeJob DescriptionJob DescriptionAt INSPIRE, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career oriented succession planning. INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reason for our success.We provide quality technology,...
-
Lead Audio Visual Technician
4 weeks ago
Omaha, United States Inspire Event Technologies LLC Full timeJob DescriptionJob DescriptionAt INSPIRE, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career oriented succession planning. INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reason for our success.We provide quality technology,...
-
Lead Warehousing Technician
7 days ago
Omaha, Nebraska, United States Merck Full timeJob DescriptionOur Supply Chain Team ensures inventory is consistently available to meet customer demand. We coordinate all aspects of supply through supply planning, sourcing, making, inventory management, packaging and delivery. We partner across the Marketing, Finance and Manufacturing organizations to build a robust demand and supply plan and ensure we...
-
Data Center IT Lead Technician
3 days ago
Omaha, United States Ascent LLC. Full timeJob DescriptionJob DescriptionCompany DescriptionAscent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical...
-
Lead Recovery Technician
2 weeks ago
Omaha, United States Northpoint Recovery Holdings, LLC Full timeJob DescriptionJob DescriptionJob Title: Lead Recovery TechnicianReports To: Residential Program DirectorLocated in Omaha, Nebraska, Northpoint Nebraska is a 44-bed inpatient residential treatment facility providing specialized treatment for substance abuse and co-occurring mental health disorders. Our core purpose is to save lives and restore...
-
Registered Behavior Technician
1 month ago
Omaha, United States Ad Astra Behavior Analytic Services Full timeJob DescriptionJob DescriptionLooking to make a profound impact and empower individuals? At Ad Astra Behavior Analytic Services, we're searching for dedicated, compassionate Registered Behavior Technicians (RBT). Registered Behavior Technicians will provide 1:1 in-home ABA therapy to children diagnosed with Autism Spectrum Disorder or other related...