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Warehouse Operations Manager

2 months ago

Raleigh, United States THRIFTY OFFICE FURNITURE OF NC LLC Full time

Benefits:

401(k) matching

Company parties

Competitive salary

Employee discounts

Free food & snacks

Health insurance

Paid time off

The Warehouse Operations Manager is responsible for managing the delivery technicians and for managing the inventory. The Warehouse Manager will work collaboratively with the department leaders throughout the organization to ensure that all customers receive their goods and services with a timely, efficient, and safe manner. Additionally, the Warehouse Operations Manager is responsible for managing the fleet of vehicles.

The Warehouse Operations Manager is also responsible for creating and analyzing data reports to drive efficiencies and effective cost management.

Responsibilities • Responsible for being a key leader in assisting with compliance of SOPs, growth and development of the region, and overall financial success while providing extraordinary care to every customer. • Ensure inventory ordering and processing procedures are followed and maintained in accordance with established policies and procedures. • Provide daily direction and communication to employees so that orders are routed in a timely, efficient, and knowledgeable manner or exceed productivity and cost per delivery goals. • Overseeing all company vehicles, including, but not limited to the following tasks: preventative maintenance, rolling stock, compliance with accreditation bodies, repair, loading and unloading vehicles, purchasing, and outfitting new vehicles, detailing vehicles, refueling program, creating, and maintaining monthly cost metrics. • Ensure cost-effectiveness and delivery timeliness through selected method of delivery regarding delivery management throughout organization. • Manage all delivery resources to ensure most cost effective and efficient manner of providing goods and services to a customer and consistently communicate with department leaders throughout the organization as delivery resources change. • Responsible for managing and ensuring that all delivery technicians are trained and competent in accordance with all governmental, accrediting and organization processes and procedures. • Responsible for ensuring that all fleet vehicles are maintained and documented within the organizations processes and procedures. • Responsible for creating and analyzing data reports to drive efficiencies, manage cost and develop initiatives to improve the patient experience. • Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling. • Addresses service concerns, identifies trends and reacts accordingly. • Perform other related duties as assigned.

Management/Supervision • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Create a culture of success. • Establishes annual goals and objectives for the department based on the organizations strategic goals. • Conduct meetings to reviews action items on a regular basis. • Responsible for achieving organizational performance and retention goals, including timely completion of performance evaluations. • Keeps department leaders abreast of important location issues or concerns.

What you need to succeed • Plus, two (2) years of work-related experience in warehouse, or management in any industry. • Exact job experience considered must be management in Health care or HME. • Computer skills including knowledge of Microsoft Office applications • Problem solving skills with attention to detail. • Strong verbal and written communication