Treasury Management Service Specialist II

1 month ago

Detroit, United States Huntington National Bank Full time

Description

Summary:

The Treasury Management Service Specialist II provides support to the Specialized Mortgage Services team. Prioritizes complex onboarding’s and ensures they are completed on time with minimal impact to the customer. Takes ownership of service issues and ensures they are completed on time with recognized accepted resolution by the customer. Responsible for identifying, researching, analyzing and resolving complex problems with regard to TM onboardings and services. Responsible for focus and awareness of identifying, assessing and managing risk and adhering to policy and procedure acknowledgements.Duties & Responsibilities:

  • Provides an advanced level of product and service support to the Treasury Management segment, specifically Specialized Mortgage Services.

  • May perform training or education for customer on specific products.

  • Acts as internal resource for inquiries.

  • May recommend process improvements and efficiencies for product and service workflows.

  • Research, consultation and/or resolution, and policy or procedure interpretation for other internal departments.

  • Performs other duties as assigned.

Basic Qualifications:

  • High School Diploma

  • 2 or more years of Treasury Management experience

Preferred Qualifications:

  • Basic to intermediate knowledge of Microsoft Office applications

  • Ability to work in a team environment, resolve problems independently, inform management of all issues and work with a sense of urgency while maintaining close attention to detail

  • Understanding of TM products and services, or commercial banking

#LI-Hybrid

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Hybrid

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis.

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