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Ticket Operations UWEP Internship

3 months ago

Tampa, United States teamworkonline Full time
USL Work Experience Program Job Title: Ticket Operations UWEPPosition Type: Internship - For College Credit Hours Only  Semester: Fall 2024 Location: Remote  Overview of the United Soccer League (USL)The United Soccer League (USL) is the heartbeat of American soccer. Impacting more than 200 communities across the United States, the USL is the first and only soccer organization in the United States to build a youth-to-professional pathway for both men and women within one ecosystem. That structure includes three professional leagues: USL Super League (women), USL Championship (men), and USL League One (men); two pre-professional leagues: USL League Two (men) and the USL W League (women); and two youth platforms: USL Academy and USL Youth. Authentic, vital, and exciting, the USL is dedicated to providing an inclusive and memorable soccer experience for players, fans, and communities across our growing "soccer nation." Program PurposeUnder the direction and guidance of USL Executives and Leaders (mentors), the USL Work Experience Program (UWEP) provides students with the unique opportunity to gain practical sport management experience in a professional sports league setting. By working on various strategic projects and initiatives, UWEP participants will gain hands on experience with league staff as well as member teams. Participants are tasked with and responsible for partnering within a specialized department but will interact with all league departments across the organization including business development, digital, club services, analytics, and more; with the ultimate goal of providing students with well-rounded practical work experience in sports.  Position PurposeThe Ticket Operations UWEP supports the Ticketing department by assisting with the generation and analysis of numerous reports that have a direct impact on overall league and team revenue. The Participant will assume an integral role in the assistance of USL Ticketing Operations Staff in supporting USL Clubs.  Duties and ResponsibilitiesSpecific duties include, but are not limited to:

  • Support USL Ticketing Staff in administration of Tickets.com and SeatGeek ticketing systems:
    • Event and Package setup and configuration
    • Pricing Strategies and implementation
    • Assisted with marketing data capture through ticketing platform for teams
  • Participate on weekly ticketing support calls with teams.
  • Revenue Database Management: Collection and implementation of all ticketing, corporate sales, and consumer products revenue data with comparison of team information through the portal system and excel spreadsheets.
  • Conference Calls: Assist on all sales generation conference calls with the league, create new tasks and topics for the teams to discuss and note preparation during the call for minutes and recap.
  • Collaborate with other departments and operational areas as requested.
  • Assist other departments and operational areas as requested to provide a well-rounded overview of working in sports.

Qualifications
  • Participants must be working towards a bachelorâs or masterâs degree in a related field and/or training and must certify that they are able to receive college course credit from an accredited college or university for their participation.
  • Solid computer skills and proficiency with MS Word, Excel, PowerPoint, Outlook are a must.
  • Excellent verbal and written communication skills are required. 
  • Positive attitude and strong work ethic are a must. Must have a âteam-firstâ mentality with an eagerness to learn. 
  • Should be extremely organized and detail oriented, with a focus on quality and consistency. 
  • While completing the USL Work Experience Program remotely, participants must have access to a computer or laptop with reliable internet connection. 


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.